Home Forums Theme Support Dokan MAybe problem with calculate shipping in case of multi vendor

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This topic contains 4 replies, has 2 voices, and was last updated by  Nayem 4 years, 4 months ago.

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  • #29883

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hi,
    i tested shipping in case of multi vendor and i found this :

    a customer buy two products from two different vendor and i saw that :

    in the main order, appear only one time the amount for the two shipping, so the global total is false.

    and in the dashboard of the vendor, appear the shipping but without VAT.

    and in the withdraw, the global amount is false.

    it ‘s only miss the global calculate with the two shipping and not only one and in the vendor dashboard is”t miss the shipping VAT.
    it's a problem for the customer who receive a wrong order and invoice.

    can you check please because i became crazy ๐Ÿ™

    Thank a lot.

    #29947

    ALPRIME ALPRIME
    Member
    Post count: 51

    Precisions :

    it's miss in the main order, the double cost of shipping and so the invoice is wrong too.

    it's miss in the sub-order the amount of the shipping VAT, and as the vendor receive sub-order, so he has a wrong amount.
    For this test i use local delivery.
    thank you

    #29991

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Please allow me some time to check your issue. I will be back with the right solution for this issue.

    Thank you ๐Ÿ™‚

    #30690

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello Nayem,

    i come back to you.

    my last problem declared ?

    i'm still waiting for your feedback about this topic.

    Problem : in case of multi vendor, the amount shipping appear only one time ! the amount shipping should appear as such there are a vendor

    Problem : VAT doesn't appear in the sub order.

    Thank you for your implication..

    #31230

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    We give your all answer by e-mail. Kindly check your email please.

    Thank you ๐Ÿ™‚

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