Message Attachments / Uploads Aren't Working Correctly

This topic contains 1 reply and 2 voices, and was last updated by Sekander Badsha 9 years, 6 months ago
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September 9, 2014 at 6:44 pm 26541
Sekander Badsha I'm hosting my wordpress install on WP engine. When a user uploads an attachment to a message or comment the file is uploaded to the server. However, the thumbnail for the file doesn't work and when I click the thumbnail it tries to open the lightbox, but fails, and it gives me this error. "Image cannot be loaded. Make sure the path is correct and image exist." However, the files are being uploaded to the server, because I can login via FTP and download the files from the uploads directory. Any ideas?
September 11, 2014 at 11:17 am 26639
Sekander Badsha Sekander Badsha

Hello Jason,
You may check your file and folder permissions and permalink structure. You may set your permalink to “post-name” and see if the issue persists.

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