Home Forums Plugin Support WP Project Manager Pro Message Attachments / Uploads Aren't Working Correctly

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This topic contains 1 reply, has 2 voices, and was last updated by  Sekander Badsha 4 years, 8 months ago.

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  • #26541

    Jason
    Member

    I'm hosting my wordpress install on WP engine. When a user uploads an attachment to a message or comment the file is uploaded to the server. However, the thumbnail for the file doesn't work and when I click the thumbnail it tries to open the lightbox, but fails, and it gives me this error. “Image cannot be loaded. Make sure the path is correct and image exist.”

    However, the files are being uploaded to the server, because I can login via FTP and download the files from the uploads directory.

    Any ideas?

    #26639

    Sekander Badsha
    Member
    Post count: 2067

    Hello Jason,
    You may check your file and folder permissions and permalink structure. You may set your permalink to “post-name” and see if the issue persists.

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