Home Forums Plugin Support WP User Frontend Pro No Transaction + Other issues

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This topic contains 7 replies, has 3 voices, and was last updated by  Sekander Badsha 4 years, 7 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #30644

    Katie
    Member
    Post count: 4

    Hi,

    WP User Front end ver: 2.2.6
    WP ver: 3.9
    Issues:
    1. No transaction data showing in the dashboard
    screenshots – http://screencast.com/t/6LSBYA2qguub, http://screencast.com/t/nQ9OzAGiT
    NOTE: Just added paypal email address, no PayPal API username, password and signature. – does it matter?

    2. Post status is set to “Publish” under post_type =”product” but the post ( product ) is not showing in the catalog even if the status is live. – http://screencast.com/t/KTEL0Ej8Dpj .It requires me to click “Update” button in product dashboard just to make it visible in the catalog.
    Screenshot: – http://screencast.com/t/NP1CGOd2Wkfe, http://screencast.com/t/9bXVnJHWddhg
    3. Payment Info is missing – http://screencast.com/t/fjF2nUJSs2fJ
    4. Remaining Post – no message for 0 remaining post. http://screencast.com/t/gu6QjQ4r1z
    5. How to cancel monthly recurring subscription in customers view?

    If you can address the above issues in a day i would really appreciate it, as i need to launch my site ASAP.

    Thanks

    #30679

    Nayem
    Moderator
    Post count: 6480

    Hello Katie,

    Make sure that you are using the latest version of WordPress(v4.0) and the latest version of WooCommerce(2.2.8). Please check and let me know.

    I am here to help you. Thank you ๐Ÿ™‚

    #30714

    Katie
    Member
    Post count: 4

    wp ver:4.0
    wocoomerce:2.2.8

    Still issues occurs.
    Found in your forum, other customers experience this issue, specially the transaction data not showing and i don't see any fix from you.

    #30717

    Katie
    Member
    Post count: 4

    I have fix the transaction issue by manually adding profile_id field in the wpuf_transaction table as posted here by one of your customer – 4 months ago.

    Im not sure if this is a permanent fix as i don't much time to check your codes.
    Still not fix in your latest version?

    Please also answer my #3-5 remaining question.

    Thanks

    #30718

    Katie
    Member
    Post count: 4

    profile_id has always 0 value, Is it normal? – http://screencast.com/t/98vdvtgbuM

    #30761

    Sekander Badsha
    Member
    Post count: 2067

    Hello Katie,

    Changing the plugin codes is not suggested.

    Please add your PayPal app details. This will fix your most issues related to payment, subscription.

    Cancelling subscription by admin feature is not currently available. The customer have cancel his subscription by logging into his PayPal account.

    Thank you ๐Ÿ™‚

    #30781

    Katie
    Member
    Post count: 4

    Hi,

    Please add your PayPal app details. This will fix your most issues related to payment, subscription.

    I don't think so, Before using live paypal, im using sandbox mode with my sandbox api credentials ( api username, password and signature ) and still not working.

    Thanks

    #31324

    Sekander Badsha
    Member
    Post count: 2067

    Hello Katie,

    Please make sure you are testing from a live server. Because testing from your PC or your local host won't allow to get response from PayPal sandbox.

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