This topic contains 7 reply and 3 voices, and was last updated by Sekander Badsha 4 years, 11 months ago
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November 17, 2014 at 10:51 pm 30644
Sekander Badsha Hi, WP User Front end ver: 2.2.6 WP ver: 3.9 Issues: 1. No transaction data showing in the dashboard screenshots - http://screencast.com/t/6LSBYA2qguub, http://screencast.com/t/nQ9OzAGiT NOTE: Just added paypal email address, no PayPal API username, password and signature. - does it matter? 2. Post status is set to "Publish" under post_type ="product" but the post ( product ) is not showing in the catalog even if the status is live. - http://screencast.com/t/KTEL0Ej8Dpj .It requires me to click "Update" button in product dashboard just to make it visible in the catalog. Screenshot: - http://screencast.com/t/NP1CGOd2Wkfe, http://screencast.com/t/9bXVnJHWddhg 3. Payment Info is missing - http://screencast.com/t/fjF2nUJSs2fJ 4. Remaining Post - no message for 0 remaining post. http://screencast.com/t/gu6QjQ4r1z 5. How to cancel monthly recurring subscription in customers view? If you can address the above issues in a day i would really appreciate it, as i need to launch my site ASAP. Thanks
November 18, 2014 at 1:05 pm 30679
Nayem Nayem

Hello Katie,

Make sure that you are using the latest version of WordPress(v4.0) and the latest version of WooCommerce(2.2.8). Please check and let me know.

I am here to help you. Thank you 🙂

November 18, 2014 at 8:06 pm 30714
Katie Katie

wp ver:4.0
wocoomerce:2.2.8

Still issues occurs.
Found in your forum, other customers experience this issue, specially the transaction data not showing and i don’t see any fix from you.

November 18, 2014 at 8:43 pm 30717
Katie Katie

I have fix the transaction issue by manually adding profile_id field in the wpuf_transaction table as posted here by one of your customer – 4 months ago.

Im not sure if this is a permanent fix as i don’t much time to check your codes.
Still not fix in your latest version?

Please also answer my #3-5 remaining question.

Thanks

November 18, 2014 at 8:51 pm 30718
Katie Katie

profile_id has always 0 value, Is it normal? – http://screencast.com/t/98vdvtgbuM

November 19, 2014 at 3:08 pm 30761
Sekander Badsha Sekander Badsha

Hello Katie,

Changing the plugin codes is not suggested.

Please add your PayPal app details. This will fix your most issues related to payment, subscription.

Cancelling subscription by admin feature is not currently available. The customer have cancel his subscription by logging into his PayPal account.

Thank you 🙂

November 19, 2014 at 5:11 pm 30781
Katie Katie

Hi,

Please add your PayPal app details. This will fix your most issues related to payment, subscription.

I don’t think so, Before using live paypal, im using sandbox mode with my sandbox api credentials ( api username, password and signature ) and still not working.

Thanks

November 28, 2014 at 11:48 am 31324
Sekander Badsha Sekander Badsha

Hello Katie,

Please make sure you are testing from a live server. Because testing from your PC or your local host won’t allow to get response from PayPal sandbox.

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