Home Forums Plugin Support WP Project Manager Pro notification email is not sent

This topic is: not resolved

This topic contains 19 replies, has 7 voices, and was last updated by  Nayem 3 years, 11 months ago.

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #52454

    Geert
    Member
    Post count: 20

    Hi, can you tell what is wrong when notification email is not sent? I have updated to the latest version of this plugin and the latest version of wordpress. The notification is set to html email.
    Hope to hear from you soon because I want to solve this for my customer.

    #52456

    Geert
    Member
    Post count: 20

    I have checked the version of php on the server, PHP5.4 is used.

    #52505

    towhid
    Participant
    Post count: 4505

    Hello Geert,

    Can you please let me know that you can send and receive mail from you hosting server.

    Which email notification you are talking about? New Project, New Message, New Comment, New Assigned Task, Completed Task or all of this?

    Also check the spam folder of the mail application.

    Thanks

    #52527

    Geert
    Member
    Post count: 20

    It concerns new message and comment. Everything works fine in version 1.1 of projectmanager pro. So it has to do with the updates after version 1.1

    #52528

    Geert
    Member
    Post count: 20

    Yes I can send and receive mail form the hosting server. Spam folder has been checked: your reply to my question goes into the Gmail spamfolder!

    #52537

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #52549

    Geert
    Member
    Post count: 20

    I have sent the login details as requested. At the moment I have reinstalled version 1.1 of projectmanager pro. I am quite curious to know what is the matter with notifications in version 1.2.2.

    #52603

    Tommaso
    Member
    Post count: 11

    I have exactly the same problem

    #52948

    Geert
    Member
    Post count: 20

    Hi Towhid, can you let me know what is causing the problem with email notification. To be more precise about it the problem is with all (New Project, New Message, New Comment, New Assigned Task, Completed Task). As mentioned before at the moment I have reinstalled version 1.1 as there is no problem with notification in that release.

    #52949

    Jesus
    Member
    Post count: 27

    I also have the same problem so its probably not a problem in our servers or our configuration, its a problem with the plugin.

    If I leave the email as plain text in the setting of the plugin notifications works perfectly fine but the emails come with unformatted html.

    #52954

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I have already forwarded this issue to our developer team. They will check for this issue. Please keep patience.

    Thanks.

    #52965

    Nayem
    Moderator
    Post count: 6480

    Hello Jesus,

    I have checked your site. Mail is coming in the spam. Everything is working fine with the both format- HTML and Plain. So, Plase check your spam for the mail.

    Thanks.

    #53833

    danilo gians
    Member
    Post count: 17

    Same problem, but not for every notification.
    It sends email notifications about tasks and daily digest but not for messages or milestones.
    And it's not in the spam.

    #53882

    Jesus
    Member
    Post count: 27

    No, is definatelly not coming to spam, thats the first thing I checked.

    This is an issue that many people are having since the last update, and I think Its a very important thing to fix.

    Also, If I check to receive emails on plaintext they work fine, but they are full of unformatted html …. ?

    #53978

    Tim
    Member
    Post count: 12

    Hello,

    I am having a similar problem. No email notifications for anything. Have several other email accounts, all working. Not going to spam. Please help. Thanks.

Viewing 15 posts - 1 through 15 (of 20 total)

The topic ‘notification email is not sent’ is closed to new replies.