This topic contains 3 reply and 2 voices, and was last updated by Nizam Uddin 5 years, 3 months ago
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June 14, 2014 at 11:14 am 21912
Nizam Uddin Hi Support, Currently I'm looking into documentation here: http://docs.wedevs.com/managing-orders/#order-note It said :
And for the private note only seller will get the e-mail notification.
I already test the private note, the seller won't received any notification when admin add private note. Please help.
June 14, 2014 at 1:32 pm 21917
Nizam Uddin Nizam Uddin

Thanks for pointing it out! I will forward it to development team. Thank you..

June 16, 2014 at 9:50 am 21987
Mohd Ghufran Mohd Ghufran

Can I have temporary fix for this? Because I need to contact seller manually if order coming in.

Because the setting in my store, seller can’t change the order status, because the admin will validate the payment and notify seller that payment has been validated and they can proceed for shipping, I need a communication between seller and admin, that is through Private Note.

June 16, 2014 at 3:52 pm 22004
Nizam Uddin Nizam Uddin

Hello
Sorry for inconvenience! I talked with development team. They said this functionality is coming from WooCommerce, Dokan is doing nothing here. Here is WooCommerce Documentation for Order Note. In near future development team will try to implement this feature. Thank you..

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