Order placed then what?

This topic contains 7 reply and 2 voices, and was last updated by Jay 10 years ago
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April 14, 2014 at 7:05 am 18721
Jay I see that the order in my dashboard says pending. how do I change it from pending to completed from the seller side? I went to DASHBOARD-->ORDERS-->VIEW and there is no button to change it. your documentation shows the edit button on the orders section and the order itself. I am missing those and not sure if others are with a recent update. see below. MY Site: http://imgur.com/MwWu6U3 your site: http://imgur.com/apCAwHY
April 14, 2014 at 8:57 am 18725
Jay Jay

I was sent the subscription plugin to test it out for you earlier and it caused some issues but I uninstalled it. I am not sure if that has anything to do with it but I would like to get the site back to working again.

April 14, 2014 at 10:00 am 18728
Oritro Ahmed Oritro Ahmed

Hello jay, What Browser you are using?

In case of firefox, Press ctrl + Shift + K , It will trigger the Web Console. Or in chrome do the same and Move to the Console Section. And Provide us a Screenshot of the Console. We would like to know, if its happening because of something missing.

N.B: If you uninstalled the Subscriber Plugin beta, Then it shouldn’t be a problem anymore.

April 14, 2014 at 5:20 pm 18744
Jay Jay

it is too long to provide a screenshot. what is your email and I will send you the information.

April 14, 2014 at 5:25 pm 18745
Jay Jay

This is what I got

http://imgur.com/tzDBiVw

April 14, 2014 at 7:52 pm 18754
Jay Jay

and saw this as well

Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.js:4

April 14, 2014 at 8:24 pm 18758
Oritro Ahmed Oritro Ahmed

Okey, So it looks like nothing is missing from the page. Before We go deeper, Can you confirm that you checked the “order Status Change” Option from Dokan Settings?

Go to dokan -> Settings -> Selling Option And you should find a Settings called, ‘Order Status Change’. Check that and save it. It should work.

For your better understanding, Here is a Screenshot of that. Please take a Look.

Screenshot

April 14, 2014 at 8:38 pm 18762
Jay Jay

yes that fixed it. I never turned it off. it got shut off somehow. thx for the help 😛

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