Home Forums Theme Support Dokan Order placed then what?

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This topic contains 7 replies, has 2 voices, and was last updated by  Jay 5 years ago.

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  • #18721

    Jay
    Member
    Post count: 157

    I see that the order in my dashboard says pending. how do I change it from pending to completed from the seller side? I went to DASHBOARD–>ORDERS–>VIEW and there is no button to change it.

    your documentation shows the edit button on the orders section and the order itself. I am missing those and not sure if others are with a recent update. see below.

    MY Site:

    View post on imgur.com

    your site:

    View post on imgur.com

    #18725

    Jay
    Member
    Post count: 157

    I was sent the subscription plugin to test it out for you earlier and it caused some issues but I uninstalled it. I am not sure if that has anything to do with it but I would like to get the site back to working again.

    #18728

    Oritro Ahmed
    Spectator
    Post count: 155

    Hello jay, What Browser you are using?

    In case of firefox, Press ctrl + Shift + K , It will trigger the Web Console. Or in chrome do the same and Move to the Console Section. And Provide us a Screenshot of the Console. We would like to know, if its happening because of something missing.

    N.B: If you uninstalled the Subscriber Plugin beta, Then it shouldn't be a problem anymore.

    #18744

    Jay
    Member
    Post count: 157

    it is too long to provide a screenshot. what is your email and I will send you the information.

    #18745

    Jay
    Member
    Post count: 157

    This is what I got

    View post on imgur.com

    #18754

    Jay
    Member
    Post count: 157

    and saw this as well

    Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.js:4

    #18758

    Oritro Ahmed
    Spectator
    Post count: 155

    Okey, So it looks like nothing is missing from the page. Before We go deeper, Can you confirm that you checked the “order Status Change” Option from Dokan Settings?

    Go to dokan -> Settings -> Selling Option And you should find a Settings called, ‘Order Status Change'. Check that and save it. It should work.

    For your better understanding, Here is a Screenshot of that. Please take a Look.

    Screenshot

    #18762

    Jay
    Member
    Post count: 157

    yes that fixed it. I never turned it off. it got shut off somehow. thx for the help ๐Ÿ˜›

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