Home Forums Theme Support Dokan Orders from 2 sellers

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This topic contains 7 replies, has 2 voices, and was last updated by  casper0219 5 years ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #18695

    casper0219
    Member
    Post count: 18

    Hello

    When i make a test order, and order 1 item from one seller and another item for 2 seller.

    Then i recive as a customer 3 emails width 3 different order numbers.

    1. Email is for the entire order. (49(Shipping)+149(Item1)+178(Item2)) = 278,-
    2. Email is for Seller1 = Shipping(49)+ Item1(129) = 178,-
    3. Email is for Seller2 = Shipping (49) + Item2 (100)= 149,-
    Total for email 2 + 3 = 328

    Either the shipping should be split in two, or there should be double shipping.

    The double shipping also DOSENT occur in the Cart.

    #18816

    casper0219
    Member
    Post count: 18

    Anyone?

    #19275

    casper0219
    Member
    Post count: 18

    Will u please tell me if u are aware of this fault?

    #19277

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hey, extremely sorry for not replying back. It shouldn't have happened, I am investigating on this.

    #19281

    Tareq Hasan
    Keymaster
    Post count: 2831

    Okay, found the issue. You've to change the shipping settings in WooCommerce. Navigate the shipping method in WooCommerce shipping settings and change the “Cost Added…” setting to “Per Item“. Otherwise it won't work.

    If you are using per order, only it'll be calculated for a single order. But as a multi-vendor system, it's not suitable for us to do so.

    #19298

    casper0219
    Member
    Post count: 18

    But then if a customer orders 2 products from the same seller it will not be correct?

    #19310

    Tareq Hasan
    Keymaster
    Post count: 2831

    Yeah I know, but other than that, there is no solution that I can think of right now.

    #19312

    casper0219
    Member
    Post count: 18

    Okay thank you.

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