Our Seller Can't Edit Their Products (404 Error)

This topic contains 7 reply and 5 voices, and was last updated by Mahi 10 years, 6 months ago
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May 7, 2014 at 3:59 pm 20057
Mahi Hello Wedevs Team, We just realized that our seller can't edit their product on frontend. They can add products, edit the draft/unpublished product. But once the admin publish the product, they can't edit those products. If they click the edit button, it will return a 404 error page. One thing that I notice is when the product is still pending, the permalink to the edit page look like this: mywebsite.com/dashboard/products/?product_id=123&action=edit But after it was published: mywebsite.com/product/product-name-permalink/edit/ The URL structure are just like the Dokan demo. But it's not working for my site. I've tried deactivating all plugin (except Dokan Add-ons & Woocommerce) but it still didn't work. Any idea how to fix this? Just let me know if you need anything else (seller login, etc) to troubleshoot.
May 7, 2014 at 4:02 pm 20058
Nizam Uddin Nizam Uddin

Have you changed any coding of Dokan?

May 7, 2014 at 4:23 pm 20061
abelljefrry abelljefrry

I think I’ve found the culprit here, it’s my permalink structure. I just changed it into /product base and everything works fine!

Thanks Nizam for the quick response.

p/s: I use child theme and only adjust some CSS and discount price structure in functions.php

May 12, 2014 at 2:38 am 20299
grhawkins grhawkins

abelljefrry, would you mind taking a screenshot of your permalink structure you’ve set? I’m having the same problem where Seller’s can’t edit products on the front-end in their dashboard.

Thanks in advanced!

May 12, 2014 at 5:59 am 20301
Mahi Mahi

@grhawkins,

Check image below:

Permalinks

May 12, 2014 at 7:04 am 20305
grhawkins grhawkins

@Mahi, thanks! Works perfectly now 😀

June 5, 2014 at 3:28 am 21433
David David

I am kind of new at this, I changed the permalinks around as I was receiving the same issue. At first I created a page just named edit, which resolved the issue for a bit and then it came back. When I try to update my permalinks to look like the picture above and save it, it just goes back to post name and custom base. Can someone give me a bit more incite on how I can fix this the correct way as now when you click a product that was listed within the products in your account it just brings you to the blank page named edit.

June 5, 2014 at 5:01 am 21436
Mahi Mahi

@David – please open a new support topic with your issue. This topic already marked as solved. If possible share some screenshots as well.

Thank you.

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