Home Forums Theme Support Dokan Our Seller Can't Edit Their Products (404 Error)

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This topic contains 7 replies, has 5 voices, and was last updated by  Mahi 4 years, 10 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #20057

    abelljefrry
    Member
    Post count: 23

    Hello Wedevs Team,

    We just realized that our seller can't edit their product on frontend.

    They can add products, edit the draft/unpublished product. But once the admin publish the product, they can't edit those products. If they click the edit button, it will return a 404 error page.

    One thing that I notice is when the product is still pending, the permalink to the edit page look like this:
    mywebsite.com/dashboard/products/?product_id=123&action=edit

    But after it was published:
    mywebsite.com/product/product-name-permalink/edit/

    The URL structure are just like the Dokan demo. But it's not working for my site. I've tried deactivating all plugin (except Dokan Add-ons & Woocommerce) but it still didn't work.

    Any idea how to fix this? Just let me know if you need anything else (seller login, etc) to troubleshoot.

    #20058

    Nizam Uddin
    Keymaster
    Post count: 670

    Have you changed any coding of Dokan?

    #20061

    abelljefrry
    Member
    Post count: 23

    I think I've found the culprit here, it's my permalink structure. I just changed it into /product base and everything works fine!

    Thanks Nizam for the quick response.

    p/s: I use child theme and only adjust some CSS and discount price structure in functions.php

    #20299

    grhawkins
    Member
    Post count: 45

    abelljefrry, would you mind taking a screenshot of your permalink structure you've set? I'm having the same problem where Seller's can't edit products on the front-end in their dashboard.

    Thanks in advanced!

    #20301

    Mahi
    Member
    Post count: 1555

    @grhawkins,

    Check image below:

    Permalinks

    #20305

    grhawkins
    Member
    Post count: 45

    @mahi, thanks! Works perfectly now ๐Ÿ˜€

    #21433

    David
    Member
    Post count: 9

    I am kind of new at this, I changed the permalinks around as I was receiving the same issue. At first I created a page just named edit, which resolved the issue for a bit and then it came back. When I try to update my permalinks to look like the picture above and save it, it just goes back to post name and custom base. Can someone give me a bit more incite on how I can fix this the correct way as now when you click a product that was listed within the products in your account it just brings you to the blank page named edit.

    #21436

    Mahi
    Member
    Post count: 1555

    @david – please open a new support topic with your issue. This topic already marked as solved. If possible share some screenshots as well.

    Thank you.

Viewing 8 posts - 1 through 8 (of 8 total)

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