Home Forums Theme Support Dokan PDF Invoices & Packing Slips – No permissions Error

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This topic contains 13 replies, has 2 voices, and was last updated by  Nayem 3 years, 6 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #70009

    Fearg
    Member
    Post count: 80

    Hi guys,

    I am using PDF Invoices & Packing Slips plugin that I saw you advise on the forum previously. It worked for me originally but now sellers are getting the error message “You do not have sufficient permission to access this page”. It only works when I try it logged in as admin.

    Is this an issue with Dokan or the plugin?

    #70076

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please make sure that you are using the latest version of WooCommerce and PDF invoices & Packing slips plugin.

    #70090

    Fearg
    Member
    Post count: 80

    Hi,

    I'm using latest versions of all plugins (wc – 2.4.6 & pdf invoices 1.5.22 & dokan 2.4.3). Is the latest version of Dokan compatible with this plugin?

    #70152

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #70157

    Fearg
    Member
    Post count: 80

    Thanks Nayem, details provided.

    #70159

    Fearg
    Member
    Post count: 80
    This reply has been marked as private.
    #70293

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I will check your site and provide you the right solution as early as possible. Please keep pateince.

    #70309

    Nayem
    Moderator
    Post count: 6480

    Hello,

    You did not activate DOkan invoice. So please activate the add-on otherwise seller will not be able to access the invoice.

    #70322

    Fearg
    Member
    Post count: 80

    Thanks Nayem, didnt realise there was a separate plugin for it. Should I deactivate the woo commerce pdf & packing slip plugin or do i need to run both?

    #70323

    Nayem
    Moderator
    Post count: 6480

    You have to use both of them.

    #70338

    Fearg
    Member
    Post count: 80

    Cool, thanks Nayem

    #70339

    Nayem
    Moderator
    Post count: 6480
    This reply has been marked as private.
    #70392

    Fearg
    Member
    Post count: 80

    One last thing Nayem,

    I'd like to just tweak the template a bit. Do you know if the plugin pdf invoices premium templates is compatible with dokan? I bought this previously and was working nicely before I installed the dokan invoice plugin. Is there any other easy way to customise the template if plugin is not compatible?

    #70483

    Nayem
    Moderator
    Post count: 6480

    Hello Ferag,

    Yes, you can easily override the template file but please do not override in the core file. You should override the file through child theme or via add-on.

    Thanks.

Viewing 14 posts - 1 through 14 (of 14 total)

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