Per Product Shipping bug

This topic contains 12 reply and 4 voices, and was last updated by Esben Ninja 9 years, 7 months ago
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June 16, 2014 at 5:08 pm 22007
Esben Ninja Hi WeDevs I've touched upon this previously in the presales forum. Since this is a critical bug for me, i am now posting it here. 1. Customers can order products even though seller has not added a shipping price for customers country. This results in "Free shipping" for the customer (even with "Free shipping" disabled in backend). Instead it should result in something like "Shipping is not available for your location". I would be great if shipping prices/"Shipping not available for your location", were shown for each seller on the cart page, like: 1 x Product 1 - Seller 1 - Price - Qty - Total 1 x Product 2 - Seller 1 - Price - Qty - Total Shipping Seller 1: 10€ 1 x Product 3 - Seller 2 - Price - Qty - Total 1 x Product 4 - Seller 2 - Price - Qty - Total Shipping Seller 2: Not available for your location (remove from cart to complete order) And an error message would tell customers to remove "Shipping not available" products, before being able to complete order. I hope you can find a solution for this, since it is holding me back from launching me site. Best Regards, Esben
June 17, 2014 at 11:41 am 22043
Sekander Badsha Sekander Badsha

Hello Esben,
This feature is already available in WooCommerce and in Dokan as well. If you don’t offer shipping to a particular country, it will show error in the CART page and will not confirm/complete the order process.

May I know what are the settings in WooCommerce Shipping in your site?

June 20, 2014 at 3:50 pm 22239
Esben Ninja Esben Ninja

Hello again

Here are some screenshots of my settings:

woocommerce - shipping 1/2

woocommerce - shipping 2/2

per product shipping

In my other woocommerce settings i have limited selling to 5 specific countries. When users are editing their billing/shipping address they are limited to choose between these 5 countries, so that part is working like it should.

However, when sellers are adding a product and editing the per product shipping options under “Shipping” tab, they have all countries available in the dropdown list. (This can be fixed by removing countries from the “class-wc-countries.php” file, so not really a problem)

The problem occurs when a seller has added, as an example, only one shipping destination. Lets say Seller is selling a product from Country1, and has only added Country1 as a destination under “Shipping” tab. Then Buyer from Country2 adds the product to the cart. Now, instead of showing an error or such, the cart displays “Free Shipping”, and Buyer are able to finish checkout. (And this is with free shipping disabled in woo settings, only per product shipping enabled)

Best Regards,
Esben

June 22, 2014 at 1:22 pm 22291
Sekander Badsha Sekander Badsha

Hello Esben,
We have tested that issue. A fix will be coming really soon. Please have patience.

June 25, 2014 at 2:00 pm 22406
Esben Ninja Esben Ninja

Thank you. Looking forward to the update.

Best Regards,
Esben

July 13, 2014 at 8:28 pm 23483
Esben Ninja Esben Ninja

Hello again

Are there any news on the fix?

Best Regards,
Esben

August 3, 2014 at 10:18 am 24419
Mike Mike

My Client is having this same issue.

August 5, 2014 at 1:11 pm 24562
Mike Mike

anything?

August 16, 2014 at 11:02 am 25262
Mike Mike

Please fix this … Hello?!?!?!

August 19, 2014 at 9:39 pm 25526
Sekander Badsha Sekander Badsha

The issue was fixed on the last update. Do you have the latest version of this add-on?

August 20, 2014 at 6:19 am 25556
Esben Ninja Esben Ninja

This issue is not fixed. All this above was done with the newest version 1.0.5 installed.

August 20, 2014 at 7:36 am 25558
Mahi Mahi

@Esben – not Dokan theme. You have to update “per product Shipping” add-on.

August 21, 2014 at 4:41 pm 25643
Esben Ninja Esben Ninja

You are correct sir.

Changelog:

v0.4 – 12 August, 2014
====================

* [improved] Don’t allow product purchases that doesn’t ship to a country

Hadn’t noticed the update. A news/blog post or a notice in this thread would have been nice though.

But thank you for the update!

Best Regards,
Esben

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