Home Forums Theme Support Dokan Per Product Shipping bug

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This topic contains 12 replies, has 4 voices, and was last updated by  Esben Ninja 4 years, 9 months ago.

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  • #22007

    Esben Ninja
    Member
    Post count: 13

    Hi WeDevs

    I've touched upon this previously in the presales forum. Since this is a critical bug for me, i am now posting it here.

    1. Customers can order products even though seller has not added a shipping price for customers country. This results in “Free shipping” for the customer (even with “Free shipping” disabled in backend). Instead it should result in something like “Shipping is not available for your location”.

    I would be great if shipping prices/”Shipping not available for your location”, were shown for each seller on the cart page, like:

    1 x Product 1 – Seller 1 – Price – Qty – Total
    1 x Product 2 – Seller 1 – Price – Qty – Total
    Shipping Seller 1: 10€
    1 x Product 3 – Seller 2 – Price – Qty – Total
    1 x Product 4 – Seller 2 – Price – Qty – Total
    Shipping Seller 2: Not available for your location (remove from cart to complete order)

    And an error message would tell customers to remove “Shipping not available” products, before being able to complete order.

    I hope you can find a solution for this, since it is holding me back from launching me site.

    Best Regards,
    Esben

    #22043

    Sekander Badsha
    Member
    Post count: 2067

    Hello Esben,
    This feature is already available in WooCommerce and in Dokan as well. If you don't offer shipping to a particular country, it will show error in the CART page and will not confirm/complete the order process.

    May I know what are the settings in WooCommerce Shipping in your site?

    #22239

    Esben Ninja
    Member
    Post count: 13

    Hello again

    Here are some screenshots of my settings:

    woocommerce - shipping 1/2

    woocommerce - shipping 2/2

    per product shipping

    In my other woocommerce settings i have limited selling to 5 specific countries. When users are editing their billing/shipping address they are limited to choose between these 5 countries, so that part is working like it should.

    However, when sellers are adding a product and editing the per product shipping options under “Shipping” tab, they have all countries available in the dropdown list. (This can be fixed by removing countries from the “class-wc-countries.php” file, so not really a problem)

    The problem occurs when a seller has added, as an example, only one shipping destination. Lets say Seller is selling a product from Country1, and has only added Country1 as a destination under “Shipping” tab. Then Buyer from Country2 adds the product to the cart. Now, instead of showing an error or such, the cart displays “Free Shipping”, and Buyer are able to finish checkout. (And this is with free shipping disabled in woo settings, only per product shipping enabled)

    Best Regards,
    Esben

    #22291

    Sekander Badsha
    Member
    Post count: 2067

    Hello Esben,
    We have tested that issue. A fix will be coming really soon. Please have patience.

    #22406

    Esben Ninja
    Member
    Post count: 13

    Thank you. Looking forward to the update.

    Best Regards,
    Esben

    #23483

    Esben Ninja
    Member
    Post count: 13

    Hello again

    Are there any news on the fix?

    Best Regards,
    Esben

    #24419

    Mike
    Member
    Post count: 56

    My Client is having this same issue.

    #24562

    Mike
    Member
    Post count: 56

    anything?

    #25262

    Mike
    Member
    Post count: 56

    Please fix this … Hello?!?!?!

    #25526

    Sekander Badsha
    Member
    Post count: 2067

    The issue was fixed on the last update. Do you have the latest version of this add-on?

    #25556

    Esben Ninja
    Member
    Post count: 13

    This issue is not fixed. All this above was done with the newest version 1.0.5 installed.

    #25558

    Mahi
    Member
    Post count: 1555

    @Esben – not Dokan theme. You have to update “per product Shipping” add-on.

    #25643

    Esben Ninja
    Member
    Post count: 13

    You are correct sir.

    Changelog:

    v0.4 – 12 August, 2014
    ====================

    * [improved] Don't allow product purchases that doesn't ship to a country

    Hadn't noticed the update. A news/blog post or a notice in this thread would have been nice though.

    But thank you for the update!

    Best Regards,
    Esben

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