This topic contains 3 reply and 3 voices, and was last updated by Jamie 5 years, 8 months ago
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January 24, 2014 at 11:34 am 14740
Jamie Hello, I am running into an issue where your plug-in is slowing my server down considerably. It is taking between 8-15 SECONDS to get licence information on your server. This is completely unacceptable and is creating a very bad user experience for my clients newly launched site. Here is the app metrics to show you what I mean. App Server Trace Here is the trace specifics that is slowing down my server. Trace Details Is there anything I can do about this?
January 24, 2014 at 8:43 pm 14751
Tareq Hasan Tareq Hasan

The update check only happens in admin panel, not in frontend and it checks after each 12 hours. So may be thats not a problem?

January 25, 2014 at 1:29 am 14756
Mahi Mahi

Server had an SQL down issue. Hope it will not happen again.
Thanks for getting in touch with us about your concerns with this,We’re sorry for the inconvenience this has caused and we appreciate your feedback.

January 26, 2014 at 11:52 am 14781
Jamie Jamie

Hello,

If every 12 hours my clients admin panel slows to 15 second load times they will not be happy. I understand that you server had an issue but what if this happens again or you have DNS issues again? Can we get an option to disable the automatic check?

Thanks.

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