Home Forums Plugin Support WP User Frontend Pro Plugin slowing down server

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This topic contains 3 replies, has 3 voices, and was last updated by  Jamie 5 years ago.

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  • Author
    Posts
  • #14740

    Jamie
    Member
    Post count: 32

    Hello,

    I am running into an issue where your plug-in is slowing my server down considerably. It is taking between 8-15 SECONDS to get licence information on your server. This is completely unacceptable and is creating a very bad user experience for my clients newly launched site.

    Here is the app metrics to show you what I mean.

    App Server Trace

    Here is the trace specifics that is slowing down my server.

    Trace Details

    Is there anything I can do about this?

    #14751

    Tareq Hasan
    Keymaster
    Post count: 2831

    The update check only happens in admin panel, not in frontend and it checks after each 12 hours. So may be thats not a problem?

    #14756

    Mahi
    Member
    Post count: 1555

    Server had an SQL down issue. Hope it will not happen again.
    Thanks for getting in touch with us about your concerns with this,We’re sorry for the inconvenience this has caused and we appreciate your feedback.

    #14781

    Jamie
    Member
    Post count: 32

    Hello,

    If every 12 hours my clients admin panel slows to 15 second load times they will not be happy. I understand that you server had an issue but what if this happens again or you have DNS issues again? Can we get an option to disable the automatic check?

    Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)

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