Pro Version – Unable to upload files larger than 2GB

This topic contains 10 reply and 3 voices, and was last updated by Nayem 9 years, 1 month ago
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February 17, 2015 at 7:00 am 36900
Nayem Howdy! I'm unable to get files uploaded over 2GB in size. php.ini: max_execution_time = 120 max_input_time = 259200 max_input_vars = 10000 memory_limit = 4000M post_max_size = 4000M upload_max_filesize = 4000M In the upload form the upload size limit is set to "4500000" If a file under 2GB is uploaded, it accepts it. If a file over 2GB is uploaded, the screen just looks like you havent even tried to upload yet, the progress bar and everything is gone and no file listed. WPUF Pro 2.7 Apache PHP 5.4 CentOS 64bit Dedicated server with 32 Cores and 128GB Memory and 6TB hard drive space on a 1Gbps connection What could I possibly be doing wrong? Thanks! Ben
February 18, 2015 at 7:57 am 36941
Kate Kate

I am having this issue as well. Please advise.

February 18, 2015 at 12:30 pm 36959
Nayem Nayem

Hello Ben,

I am really sorry for being late. We had a server problem in our site. Can you please provide a screenshot?. It will help me to find out the problem.

Thank you 🙂

February 19, 2015 at 2:36 am 37058
Ben Ben

http://imgur.com/b68FEsb,NGhCqFY#0

http://imgur.com/b68FEsb,NGhCqFY#1

If the clip size is under 2GB, after upload, there will be a box showing that it is uploaded with a delete button too. After uploading any clip over 2GB, the form looks like you never even tried to upload anything. No error messages, no nothing.

February 19, 2015 at 12:48 pm 37098
Nayem Nayem

Hello Ben,

Can you please try to upload this file from backend?. Please check and let me know.

Thank you 🙂

February 20, 2015 at 5:29 am 37174
Ben Ben

Hi Nayem,

“File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.”

That’s the error message when uploading through the wp-admin side.

So I increased the post_max_size to 4500M so that it is larger than upload_max_filesize which is 4000M, and still receive the same error.

The webserver is CentOS 64-bit, with cPanel/Apache.

Any advice?

Thanks,

Ben

February 20, 2015 at 11:00 pm 37231
Nayem Nayem

Hello Ben,

Please make sure that you have inserted the maximum size for your file in
the custom field which you are using. Please let me know that first.

Thank you 🙂

February 21, 2015 at 4:28 am 37268
Ben Ben

In the upload form the upload size limit is set to “4500000”

February 23, 2015 at 1:13 pm 37404
Nayem Nayem

Hello Ben,

Please upload your from backend. If you can upload the file from backend then please let me know.

Thank You 🙂

February 24, 2015 at 8:34 am 37482
Ben Ben

@Nayem — You already asked me to do that, and I replied. Then you asked me for my form settings, which were also already in the first post, and I still replied with them. Now you want me to start all over from scratch doing what I’ve already done? 🙂 Crazy!

Please help me fix this problem. 😉

Ben

February 24, 2015 at 1:19 pm 37509
Nayem Nayem

Hello Ben,

Please contact with your hosting provider about this matter. Because you are not able to upload from backend too. There is a problem with your system. Please let me know after the discussion with your hosting provider.

Thank you 🙂

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