Home Forums Plugin Support WP Project Manager Pro Problem on Notification Mails

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This topic contains 11 replies, has 3 voices, and was last updated by  hk 4 years, 11 months ago.

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  • #17694

    hk
    Member
    Post count: 57

    Any notification couldn't be sent.

    I learn that it is caused by my hosting provider doesn't support php mail. They advice me to use WP Mail SMTP Plugin. After I activate and set that plugin, WP started to notify new user. But WP Project Manager can't send notification e-mails still.

    #17769

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Huseyin
    We are using same function that WordPress is using to notify new user. I think this is not our problem. You can check your spam folder. Thank you

    #17776

    hk
    Member
    Post count: 57
    This reply has been marked as private.
    #17779

    hk
    Member
    Post count: 57

    But, I am recieving mails that is sent by WordPress (i.e. new user
    notification). Problem should be on project manager.
    Spam folder is checked also.
    01 Nis 2014 09:57 tarihinde “weDevs Team” yazdı:

    #18161

    hk
    Member
    Post count: 57

    Any recommendation?

    #18163

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Huseyin
    Please send us access details as private reply so that we can check. Thank you for understanding..

    #18164

    hk
    Member
    Post count: 57
    This reply has been marked as private.
    #18167

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello Huseyin
    Thanks for access. I just entered your site. Our office hour just closed. I will provide you some custom code tomorrow. Thank you..

    #18185

    hk
    Member
    Post count: 57

    Great support, thank you!

    #18192

    Tareq Hasan
    Keymaster
    Post count: 2831

    What I suspect is, the SMTP plugin you are using doesn't support BCC. We are sending each notification as BCC so that anyone doesn't see others email address. But this SMTP plugin isn't picking up those emails, it's just handing the “to” emails.

    #18290

    hk
    Member
    Post count: 57

    Mr. Nizam, waiting for custom codes, thank you.

    Mr. Tareq, then there is 2 option:
    1. Using an other SMTP plugin which support BCC. Do you know which one supporting that?
    or
    2. Edit WP Project Manager plugin to send e-mails as CC. (it is not problem for us)
    How can I find that part of code?

    #19468

    hk
    Member
    Post count: 57
    This reply has been marked as private.
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