Problem with Dokan – single store page and settings not working

Hello David,

Please follow the following instruction –

1. Make sure that you have set your permalinks as “Post name” and “Product”. Please navigate to Settings->Permalinks and set you permalinks as post name and product. Hope every page will work fine now.

2. Undefined error- Is this error showing on the seller dashboard settings page?. if the error showed when dashboard settings updated then you have to follow this –

Please open wp-content/plugins/wedevs-dokan-plugin/classes/template-settings.php. In line number 99 you will see something like this 'address' => strp_tags( $_POST['setting_address'] ),. You have to write this line as 'address' => strip_tags( $_POST['setting_address'] ),.

Hope everything will work fine now. if not, then please let me know.

Thank you 🙂

Hello David,

Can you please provide a screenshot of your store page?. This will help me to find out the actual problem.

Thank you 🙂

Hi Nazmul,

Please find the store page attached.

As you will see the page isn’t looking right.

Hope this helps. If you need anything else please let me know.

I’m under pressure to get this job complete so I hope you can fix it soon.

Many thanks

Hello David,

I did not get your screenshot. Can you please try again to send me the screenshot?.

Thank you 🙂

It should at an attachment. If you can’t see it click here –
https://docs.google.com/file/d/0BxNdv-yJ-6bfWFlHMm5XYzZLb2M/edit?usp=docslist_api

Hello David,

It is a css issue. You have to edit your css style of this page. If you are good in code then you can fix it by your own hand.

Thank you 🙂

Are you sure?

It looks like the plugin hasn’t properly picked up the theme’s template files. Can you take a further look and make sure this problem is 100% solved and fixed?

Thanks 🙂

I’ve searched through the forum and it seems to be a common error people are having.

Hello David,

Do you have complete backup of your site?. I need your FTP details to transfer some file. Please provide your ftp details in a private reply here.

Thank you 🙂

Hello David,

Please allow me some time to do this for you. It will take time so please keep patience. I will back to you again after finishing my work.

Thank you 🙂

That’s great Nayem, thanks a lot, I really appreciate it 🙂