Home Forums Theme Support Dokan Problem with Dokan – single store page and settings not working

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This topic contains 40 replies, has 3 voices, and was last updated by  David 4 years, 2 months ago.

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  • #32327

    David
    Member
    Post count: 22

    I downloaded dokan yesterday, but I'm having big issues. A lot if the plugin doesn't work. The single store page doesn't work, no images upload correctly, I'm getting 404 pages and ‘undefined' errors. I've read as much documentation as I can find but still nothing resolved. Seems like there's still a huge amount of bugs for you guys to resolve regarding theme compatibility.

    #32330

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    Please follow the following instruction –

    1. Make sure that you have set your permalinks as “Post name” and “Product”. Please navigate to Settings->Permalinks and set you permalinks as post name and product. Hope every page will work fine now.

    2. Undefined error- Is this error showing on the seller dashboard settings page?. if the error showed when dashboard settings updated then you have to follow this –

    Please open wp-content/plugins/wedevs-dokan-plugin/classes/template-settings.php. In line number 99 you will see something like this 'address' => strp_tags( $_POST['setting_address'] ),. You have to write this line as 'address' => strip_tags( $_POST['setting_address'] ),.

    Hope everything will work fine now. if not, then please let me know.

    Thank you ๐Ÿ™‚

    #32356

    David
    Member
    Post count: 22
    This reply has been marked as private.
    #32357

    David
    Member
    Post count: 22
    This reply has been marked as private.
    #32408

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    Can you please provide a screenshot of your store page?. This will help me to find out the actual problem.

    Thank you ๐Ÿ™‚

    #32409

    David
    Member
    Post count: 22

    Hi Nazmul,

    Please find the store page attached.

    As you will see the page isn't looking right.

    Hope this helps. If you need anything else please let me know.

    I'm under pressure to get this job complete so I hope you can fix it soon.

    Many thanks

    #32421

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    I did not get your screenshot. Can you please try again to send me the screenshot?.

    Thank you ๐Ÿ™‚

    #32422

    David
    Member
    Post count: 22

    It should at an attachment. If you can't see it click here –
    https://docs.google.com/file/d/0BxNdv-yJ-6bfWFlHMm5XYzZLb2M/edit?usp=docslist_api

    #32428

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    It is a css issue. You have to edit your css style of this page. If you are good in code then you can fix it by your own hand.

    Thank you ๐Ÿ™‚

    #32481

    David
    Member
    Post count: 22

    Are you sure?

    It looks like the plugin hasn't properly picked up the theme's template files. Can you take a further look and make sure this problem is 100% solved and fixed?

    Thanks ๐Ÿ™‚

    #32482

    David
    Member
    Post count: 22

    I've searched through the forum and it seems to be a common error people are having.

    #32514

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    Do you have complete backup of your site?. I need your FTP details to transfer some file. Please provide your ftp details in a private reply here.

    Thank you ๐Ÿ™‚

    #32556

    David
    Member
    Post count: 22
    This reply has been marked as private.
    #32557

    Nayem
    Moderator
    Post count: 6480

    Hello David,

    Please allow me some time to do this for you. It will take time so please keep patience. I will back to you again after finishing my work.

    Thank you ๐Ÿ™‚

    #32558

    David
    Member
    Post count: 22

    That's great Nayem, thanks a lot, I really appreciate it ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 41 total)

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