Home Forums Theme Support Dokan Problem with dokan subscription

This topic is: resolved

This topic contains 6 replies, has 2 voices, and was last updated by  towhid 4 years, 3 months ago.

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  • #41719

    Manuel
    Member
    Post count: 19

    Hi, I have already bought subscription package add-on and I have some questions:

    1.- I have not get any license for this products. ¿Why?

    2.- I have created 2 subscription package: one of them is recurring payment (named A) and the other not (named A). When a seller buy the A (with bank transfer), nothing happens: seller do not get any subscription, but paymet is done. When a seller buy the B (with bank transfer), seller get the subscription package BUT I can not see anything in Dokan->subscription.

    Could you help me???

    #41739

    towhid
    Participant
    Post count: 4505

    Hello Manuel,

    1. There are no license key needed for any addon.

    2. Can you please check this document to know you have properly configured subscription pack – http://docs.wedevs.com/create-subscription-pack/

    Also – http://docs.wedevs.com/dokan-subscription-faq/ this documentation can help you.

    Please let me know the result when done.

    Thank you 🙂

    #41751

    Manuel
    Member
    Post count: 19

    Thanks for your post and sorry for my bad english,

    I have configurad the plugin follow sep by step that document….Also I have search in faq documents some help before ask for your help. The plugin is easy to understand and set up so I dont know why don't work. Or is a so simple detail or very complicated.

    Please could you help me?

    In the next post I'll show you my login.

    #41752

    Manuel
    Member
    Post count: 19
    This reply has been marked as private.
    #41761

    Manuel
    Member
    Post count: 19

    Solved!!!!

    First the order must be processed and them completed. Other secuence no run.

    Thank you

    #41783

    towhid
    Participant
    Post count: 4505

    Hello,

    I am very glad to know that you have solved the problem successfully. I am going to mark the topic as resolved.

    Thank you 🙂

    #41784

    towhid
    Participant
    Post count: 4505
    This reply has been marked as private.
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