This topic contains 6 reply and 2 voices, and was last updated by towhid 4 years, 7 months ago
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April 19, 2015 at 1:11 am 41719
towhid Hi, I have already bought subscription package add-on and I have some questions: 1.- I have not get any license for this products. ¿Why? 2.- I have created 2 subscription package: one of them is recurring payment (named A) and the other not (named A). When a seller buy the A (with bank transfer), nothing happens: seller do not get any subscription, but paymet is done. When a seller buy the B (with bank transfer), seller get the subscription package BUT I can not see anything in Dokan->subscription. Could you help me???
April 19, 2015 at 12:30 pm 41739
towhid towhid

Hello Manuel,

1. There are no license key needed for any addon.

2. Can you please check this document to know you have properly configured subscription pack – http://docs.wedevs.com/create-subscription-pack/

Also – http://docs.wedevs.com/dokan-subscription-faq/ this documentation can help you.

Please let me know the result when done.

Thank you 🙂

April 19, 2015 at 5:01 pm 41751
Manuel Manuel

Thanks for your post and sorry for my bad english,

I have configurad the plugin follow sep by step that document….Also I have search in faq documents some help before ask for your help. The plugin is easy to understand and set up so I dont know why don’t work. Or is a so simple detail or very complicated.

Please could you help me?

In the next post I’ll show you my login.

April 19, 2015 at 5:02 pm 41752
Manuel Manuel This reply has been marked as private.
April 19, 2015 at 9:51 pm 41761
Manuel Manuel

Solved!!!!

First the order must be processed and them completed. Other secuence no run.

Thank you

April 20, 2015 at 10:25 am 41783
towhid towhid

Hello,

I am very glad to know that you have solved the problem successfully. I am going to mark the topic as resolved.

Thank you 🙂

April 20, 2015 at 10:26 am 41784
towhid towhid This reply has been marked as private.
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