Home Forums Plugin Support WP User Frontend Pro Problem with Insert Photo

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This topic contains 10 replies, has 3 voices, and was last updated by  Michael Chung Yeung 4 years, 11 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #19902

    Michael Chung Yeung
    Member
    Post count: 5

    I've enabled the image upload in post area option.

    Things work fine in my local development environment but it doesn't work in my staging server environment. Specifically, I got the usual pop-up window to select an image to upload after clicking the “Insert Photo” button, but the progress bar just opens up (above the text area) and just stays there (without any actual upload progress).

    FYI, i'm able to upload image with the Featured Image field. It's only the “Insert Photo” into post area button that doesn't seem to work.

    Any idea why?

    #19906

    Michael Chung Yeung
    Member
    Post count: 5

    Just to follow up; turns out the photos have been successfully uploaded onto my staging server; it's just that the photo doesn't show up in the textarea and the progress bar just stays there, hence leading me to think wrongly that the image wasn't uploaded properly.

    Any idea how to fix this so that the image shows up in the text area?

    #19910

    Oritro Ahmed
    Spectator
    Post count: 155

    Hello Michael,

    Which browser you are using?

    This kind of problem often happen because of another plugin. Do you have any other plugin that relate to file upload, image gallery, or any Extra Widget on the theme?

    These kind of plugin insert their own javascript into the theme, which often causes conflict with our plugin.

    #19920

    nery
    Member
    Post count: 19

    Same problem here. Browser Firefox 29.0, Chrome 34.0.18747.131 m, Internet Explorer 11.0
    All other plugins not active, Theme not modified. Same problem with 3 different themes.
    I can reproduce the error on your demo environment:
    http://demo.wedevs.com/wpuf/testing-photo-insertion/

    #19924

    Michael Chung Yeung
    Member
    Post count: 5

    Exactly the point as @nery mentioned; the same error can be seen in your demo environment too!

    http://demo.wedevs.com/wpuf/testing-photo-insertion/

    Thing is I have the same plugins activated for both my staging server and my local development environments; works on my local but not on my staging server. And then I realised the only difference is that my local is still running wordpress 3.8, while my staging is running wordpress 3.9

    So I updated my local to wordpress 3.9, and now the insert photo function is having the same problem as my staging server. So I'm pretty sure it's a compatibility issue with wordpress 3.9

    Assume this is an issue that needs to be fixed by wedevs?

    #19927

    Oritro Ahmed
    Spectator
    Post count: 155

    Hello Again,

    Micheal, Seems like you are right. 3.9 Does have some upload issue. Its been notified to our developer team. They will jump into this ASAP.

    #19947

    Michael Chung Yeung
    Member
    Post count: 5

    Thanks, please let us know once this has been fixed.

    #19950

    Oritro Ahmed
    Spectator
    Post count: 155

    Sure thing

    #19963

    Oritro Ahmed
    Spectator
    Post count: 155

    Okey, Our Developer team solved the problem. But you have to do a little bit of work.

    Go to WP user front end pro plugin folder ( WordPress Root/wp-content/plugins/wp-user-frontend-pro/ ). You will see a folder named js. Inside that folder, you will find several js file. find frontend-form.js. Replace that file this one,

    https://dl.dropboxusercontent.com/u/72669879/weDevs/frontend-form.js

    Download this new file, and replace the previous one with this. Your problem should be fixed.

    #19989

    nery
    Member
    Post count: 19

    Replaced file.
    Upon click on “insert photo” the page jumps to the top. Nothing happens. Chrome. WP 3.9

    #20071

    Michael Chung Yeung
    Member
    Post count: 5

    it's working for me…thanks.

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