This topic contains 10 reply and 2 voices, and was last updated by towhid 4 years ago
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August 5, 2015 at 4:16 am 65325
towhid Hello The new updates seem to have more problems than the earlier version, below are some of the issues I encounter. Please note that this is a clean install using the original Dokan theme. 1. When user is not login the shipping is free but the seller have well set a default shipping port. 2. Also, the store page - single product page... becomes non responsive in mobile devices again! 3. Shop banner horizontal repeat and don't display well. Given the issues above, the system is totally worthless. Please fix it asap.
August 5, 2015 at 12:58 pm 65382
towhid towhid

Hello Simon,

1. I am not clear this question.

2. You have posted into another topic which we are discussing. I did not get any fault while on browsing the site. Whatever, I will provide you continuous support until I fix the issue.

3. The default banner size is the placeholder for the information (address, rating, social, phone number, email) inside it. When the information is too long then the banner just repeat itself to accommodate the extra space. You can use the taller banner to see.

Thanks

August 5, 2015 at 1:39 pm 65386
Simon Chabrier Simon Chabrier

Hello

PROBLEM A / Using Dokan Shipping – If a person adds a product to his basket without being connected to the site as user then the shipping costs are marked as free.

PROBLEM B / Using Woocommerce shipping – In the administration I configure woo commerce shipping conditions “Flat rate” and add different classes of delivery.

However, when the seller disables Dokan postage to use woocommerce parametrized shipping classes .
Everything is marked as free when a customer adds a product to his basket. (visitor logged or not is the same everything is free -> No shipping value)

PROBLEM C / I need to automatically calculate shipping value by global weight of the order – Product A = 1kg Product B = 2 KG -> Total order is 3 kg = X shipping value. Is it possible or not.

Exemple :

If shipping classes are:

1kg is 1€
2kg is 2€

Total order shipping may be 3€

Is it ok now you understand me ? (I’m french you know – difficult for me) Thank you

August 5, 2015 at 4:59 pm 65447
Simon Chabrier Simon Chabrier

Please I need an answer quiclkly because I start to have big big problem with my sellers ! Thank you

August 6, 2015 at 4:44 pm 65649
Simon Chabrier Simon Chabrier

Any solution for PROBLEM C ?
Is there a way to allow seller to configure per weigt and per country shipping or not ?

August 6, 2015 at 6:04 pm 65727
towhid towhid

Hello Simon,

I have to reproduce this issue. Please allow me sometimes. I will check this issue after completing all of my works.

Thanks

August 7, 2015 at 1:06 am 65806
Simon Chabrier Simon Chabrier

Ok I wait but please don’t forget me 🙂 because now I can’t use dokan shipping for my vendors and they are not happy with this !

August 9, 2015 at 6:20 pm 66149
towhid towhid

Hello Simon,

I have examined this issue and come to a point that the requirement you have specified is not possible right now. We do not have this kind of feature to allow the seller to configure per weight shipping.

But you can allow the seller to configure per country shipping. You can also configure shipping as state based. To configure the settings please login to seller account and navigate Dashboard->Settings->Shipping. Please check this screenshot:

Country Shipping

Thanks

August 10, 2015 at 7:41 pm 66374
Simon Chabrier Simon Chabrier

Ok I know this. But you Know here in Europe, when a seller sold for exemple 3 product in a single time he need to calculate the ship cost by command global weight. Because a customer will not payd for 3 ports in a single command. You understand the problem ?

August 11, 2015 at 2:39 am 66407
Simon Chabrier Simon Chabrier

I will let seller manage there own port and waight for an update wich allow seller to manage weight and country shipping from the seller dashboard.

August 12, 2015 at 12:36 pm 66653
towhid towhid

Hello Simon,

I am really sorry to say that we do not have this kind of feature right now.

Thanks

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