Home Forums Theme Support Dokan Problems in Seller info

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This topic contains 6 replies, has 2 voices, and was last updated by  Nayem 3 years, 9 months ago.

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  • #69112

    Atif
    Member
    Post count: 6

    Hello WeDeves,

    I am facing following problems in my dokan plugin:

    1. Store Page is not opening correctly

    2. Whenever someone navigate to seller info tab and click on review it shows “Page not Found” error.
    Here is the link:
    2.1 http://www.aurlay.com/product/nokia-208/
    2.2 http://www.aurlay.com/store/cellandsound/reviews
    2.3 This is the screenshot (http://i.imgur.com/lttbm4n.png)

    3. I do not want to show address sellers address in “seller info” tab

    #69138

    Nayem
    Moderator
    Post count: 6480

    Hello Atif,

    For review page 404 error, you have to set your permalinks as post name and product. Please navigate to Wp admin->Settings->Permalinks and set your permalinks as post name and product.

    3. You have to remove some code from dokan/templates/global/product-tab.php. In this file you have remove those information.

    Thanks.

    #69148

    Atif
    Member
    Post count: 6

    Dear Nayem,

    1. I have already done above mentioned steps but in vain.

    2. Which type of code i have to remove or hide, can you tell me the perfect solution.

    #69153

    Nayem
    Moderator
    Post count: 6480

    Hello,

    1. Please make sure that you are using the latest version of Dokan plugin which is v2.4.3.
    2. In that file you can comment out those codes line number 34-39-

    <li class="store-address">
                <span><b><?php _e( 'Address:', 'dokan' ); ?></b></span>
                <span class="details">
                    <?php echo dokan_get_seller_address( $author->ID ) ?>
                </span>
    </li>

    Thanks.

    #69194

    Atif
    Member
    Post count: 6

    Dear Nayem,

    1. Yes i am using latest version of dokan v2.4.3, Now it shows this error “Fatal error: Class ‘Dokan_Template_reviews' not found in /home/aurlay/public_html/wp-content/themes/sw_maxshop/dokan/store-reviews.php on line 26”

    You can see this error by visiting this link “http://www.aurlay.com/store/cellandsound/reviews/”

    2. Works Perfect..

    #69196

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #69342

    Nayem
    Moderator
    Post count: 6480

    Did you customize anything in your theme? I can see that there is a page store-review.php in your theme folder. Please switch to a default theme. It is working fine.

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