Viewing 15 Topics - 16 through 30 (of 32 total)
Author Posts
August 1, 2015 at 7:33 pm 64766
Zeca Zeca

Hi.
I have found a problem.
Shopping in two different sellers are generating one only shipping cost, but they should generate different shipping costs according to the number of vendors involved in every purchase.
How do I fix it?

August 1, 2015 at 9:17 pm 64773
Zeca Zeca

Let me explain better:

When finalizing a purchase from different vendors, the system is not properly adding the shipping values.
However, there comes a note stating the correct values separately: “This order has products from multiple vendors / sellers. So we divided this order into multiple orders seller. Each order will be handled by respective Their selling independently.”
In other words, Dokan does the separate calculation but not the final sum. Therefore, the charge will be wrong!!!

Thanks again.

August 2, 2015 at 2:56 pm 64825
Nayem Nayem

Hello Zeca,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

August 2, 2015 at 3:49 pm 64835
Nayem Nayem

Hello,

Did you customize anything in Dokan plugin?

August 2, 2015 at 3:55 pm 64836
Zeca Zeca

I am not the developer, but I’ll ask him.
But as far as I know, Dokan has not been customized.
However, the “correios” (brazilian mail service) plugin has been inserted in WooCommerce. You will see PAC and SEDEX as shipping options.

August 2, 2015 at 3:59 pm 64838
Nayem Nayem

Hello,

Yes, then it is creating this issue. In our system when you will purchase from different seller then both cost will be calculated. Example- you have purchase from Seller A and B with the shipping cost 5 and 2 then in the cart it will add 7 as your shipping cost. If you removed Seller B product then it will calculate 5.

Thanks.

August 2, 2015 at 4:06 pm 64839
Zeca Zeca

Did you log in the site?
Well, if I use only the flat rate option, the problem will disappear?
Thanks!

August 2, 2015 at 4:25 pm 64840
Nayem Nayem

Hello Zeca,

If you want to use Dokan shipping system then you have to use Dokan rate. Otherwise you can not get the dokan built-in shipping feature.

Thanks.

August 2, 2015 at 4:40 pm 64842
Zeca Zeca

Ok, the other shipping methods are disabled.
But enabling Dokan rate shows only free shipping! How do I set it?

August 2, 2015 at 4:43 pm 64844
Nayem Nayem

Please select your shipping method as Dokan rates and then your seller have to enable shipping for his store from his dashbaord.

Thanks.

August 2, 2015 at 4:45 pm 64845
Zeca Zeca

I got it.
Thanks a lot!

August 3, 2015 at 12:38 pm 64945
Giovanni Arena Giovanni Arena

Hi Nayem,

I have just given you the administrator credentials of my site.

Thank

August 3, 2015 at 12:45 pm 64947
Nayem Nayem

Please check your site now. You did not set the shipping method from backend. Everything is working fine now.

August 3, 2015 at 12:46 pm 64948
Nayem Nayem

@Giovanni – Please check your original post- https://wedevs.com/support/topic/problems-with-the-shipping-costs/#post-64433.

Thakns.

August 3, 2015 at 12:50 pm 64950
Giovanni Arena Giovanni Arena

Sorry Nayem I’ve just sent you also administrator credentials of my site fareshopping.eu

Viewing 15 Topics - 16 through 30 (of 32 total)