Home Forums Theme Support Dokan Product Attribute drop down menu for seller dashboard

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This topic contains 4 replies, has 2 voices, and was last updated by  Brenda 4 years, 3 months ago.

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  • #41235

    Brenda
    Participant
    Post count: 170

    I have a drop down menu that I can’t see — I only see the shadow of the edge of what should be there. Can you tell me if this is something interference between theme and Dokan plugin? It is the product attribute menu that should drop down (or up) and while I can see it’s trying to do that–none of the attributes (size, color, etc) can be seen so my seller has to input them manually each time instead of picking off the menu of ones he’s already set up. Here’s a screenshot where you can just see the shadow line of the menu going up — but no menu.

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    #41261

    towhid
    Participant
    Post count: 4505

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #41298

    Brenda
    Participant
    Post count: 170

    @towhid thanks for your reply — it was a conflict with the Kadence Virtue theme. The resolve was to use the theme options and to turn the select2 select boxes off. In the theme options > misc settings. This did not involve doing anything with Dokan itself. I have sent the theme author a note to follow up if this should be reported to you for fix w/in Dokan or if he will deal with it in future releases of the theme itself or if it cannot be fixed.

    #41375

    towhid
    Participant
    Post count: 4505

    Hello Brenda,

    I am very glad to know that you have been able to discover that where is the actual problem lie in. If you need anything else please let us know. We are here to help you.

    Thank you 🙂

    #41384

    Brenda
    Participant
    Post count: 170

    Thanks Towhid. I just replied with the reference fix in case another person should have the same problem. The theme author has replied that the select2 select just doesn't work with every situation and with the way the Dokan is setup, it does not work.

    Such is life. Best regards, B

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