This topic contains 5 reply and 2 voices, and was last updated by towhid 4 years, 6 months ago
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May 15, 2015 at 12:21 am 44068
towhid Hi there, I'm using Dokan 2.1 on my site (and can't really update to the new version until weDevs fixes the identified shipping issues) and have been told by folks testing the site that the product pages (on first load) load to the footer/bottom of page rather than to the product. Need a fix on this asap--very unprofessional looking. Works fine on iPad and PC in FF/Iceweasle but problem on IE (windows 7) and chrome (windows 8) and problem in all apple platforms except iPad. Here's a link to a product page http://bit.ly/1FbYyA1 Has anyone else had this problem? What can I change to fix? Please don't say "update to latest Dokan" since that has OTHER problems that are serious. thanks.
May 15, 2015 at 3:41 am 44077
Brenda Brenda

taken social links out, related product out, anything in footer or on product page that could be messing with the page load. Any ideas?

May 15, 2015 at 6:14 am 44078
Brenda Brenda

Problem was widget-related, not theme or Dokan. Please close this thread (feel free to delete it to avoid confusion for Dokan users searching for answers here.)

May 16, 2015 at 5:53 pm 44163
towhid towhid

Hello Brenda,

I have tried to reproduce this issue but failed. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

Thank you 🙂

May 17, 2015 at 9:34 pm 44280
Brenda Brenda

Hi Towhid –as I mentioned in my previous post, the problem was widget-related (in particular a SiteOrigin widget) causing the problem.) Feel free to close/delete the thread.

May 18, 2015 at 5:04 pm 44380
towhid towhid

Hello Brenda,

I am really very glad to know that you have identified the actual reason. I am going to mark the topic as resolved and close.

Thanks 🙂

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