Home Forums Theme Support Dokan product page loads to footer instead of page

This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  towhid 3 years, 11 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #44068

    Brenda
    Participant
    Post count: 170

    Hi there, I'm using Dokan 2.1 on my site (and can't really update to the new version until weDevs fixes the identified shipping issues) and have been told by folks testing the site that the product pages (on first load) load to the footer/bottom of page rather than to the product. Need a fix on this asap–very unprofessional looking. Works fine on iPad and PC in FF/Iceweasle but problem on IE (windows 7) and chrome (windows 8) and problem in all apple platforms except iPad. Here's a link to a product page http://bit.ly/1FbYyA1

    Has anyone else had this problem? What can I change to fix? Please don't say “update to latest Dokan” since that has OTHER problems that are serious. thanks.

    #44077

    Brenda
    Participant
    Post count: 170

    taken social links out, related product out, anything in footer or on product page that could be messing with the page load. Any ideas?

    #44078

    Brenda
    Participant
    Post count: 170

    Problem was widget-related, not theme or Dokan. Please close this thread (feel free to delete it to avoid confusion for Dokan users searching for answers here.)

    #44163

    towhid
    Participant
    Post count: 4505

    Hello Brenda,

    I have tried to reproduce this issue but failed. If the issue still persists then check for your theme or plugin conflicts. You can disable all your plugins except Dokan and switch to a default theme of WordPress like – Twenty Twelve, Twenty Thirteen, Twenty Fourteen and let me know the results.

    Thank you ๐Ÿ™‚

    #44280

    Brenda
    Participant
    Post count: 170

    Hi Towhid –as I mentioned in my previous post, the problem was widget-related (in particular a SiteOrigin widget) causing the problem.) Feel free to close/delete the thread.

    #44380

    towhid
    Participant
    Post count: 4505

    Hello Brenda,

    I am really very glad to know that you have identified the actual reason. I am going to mark the topic as resolved and close.

    Thanks ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)

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