Home Forums Theme Support Dokan Product Permalink 'Product' will not save, defaults.

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This topic contains 4 replies, has 2 voices, and was last updated by  Nayem 4 years, 3 months ago.

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  • #38772

    Carla
    Member
    Post count: 29

    Hi, everytime I save the Product permalink Base to PRODUCT it defaults straight back to Custom Base, meaning that no images will upload. The Common Setting is set to Post Name, and the Optional settings are all blank. Am I doing something wrong? I need this urgently as the site is due to go live very soon, and this was not a cheap theme, if there is no way of fixing the issue how do I get a refund as Dokan is currently rendered useless. Thank you in advance for your help.

    Carla

    #38774

    Carla
    Member
    Post count: 29
    This reply has been marked as private.
    #38778

    Carla
    Member
    Post count: 29

    It seems that if I set the Administrator up to have Seller permissions I can use the Seller dashboard to upload images but if I log in as a ‘Seller' I cannot, I get the message: An Error occurred in the upload.Try again later. It then logs the seller out.

    I have disabled all plugins and the issue remains?

    Surely somebody is around in the support team?

    #38786

    Carla
    Member
    Post count: 29

    I sorted this by turning off SSL in Woocommerce if anybody else has the issue.

    #38808

    Nayem
    Moderator
    Post count: 6480

    Hello Carlea,

    1.Please check your .htaccess files for rewrite rules.
    2.Please check your file permissions and assure that they are 644 or greater.

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