This topic contains 12 reply and 2 voices, and was last updated by Maketi Pasifika 5 years, 4 months ago
Viewing 12 Posts - 1 through 12 (of 12 total)
Author Posts
May 27, 2014 at 3:33 pm 21063
Maketi Pasifika Tried to add a new product in front end and tried to make it go to draft but keeps going online. Do I have to change something in the back end for the Product Status option to work correctly?
May 27, 2014 at 3:44 pm 21064
Nizam Uddin Nizam Uddin

Hello
Sorry for inconvenience. Is the seller Trusted seller? Trusted seller documentation is here http://docs.wedevs.com/seller-listing/#trusted-sellers

Have you changed New Product Status ? http://docs.wedevs.com/managing-sellers-products/#product-publish-status

May 27, 2014 at 4:12 pm 21068
Maketi Pasifika Maketi Pasifika

I haven’t enabled Trusted seller. But in fact all their ads are instantly
online

May 27, 2014 at 4:14 pm 21070
Nizam Uddin Nizam Uddin

Have you changed New Product Status ? http://docs.wedevs.com/managing-sellers-products/#product-publish-status

May 27, 2014 at 4:19 pm 21071
Maketi Pasifika Maketi Pasifika

Publish Product Directly is not checked.
New Product Status is set to Publish.

May 27, 2014 at 4:34 pm 21072
Maketi Pasifika Maketi Pasifika

I thought the Draft & Online options are more about the seller getting their ad correct before going ‘online’ with it rather than about giving backend permissions to allow them to publish their ads. For example if they were in the middle of add a product and they needed to get more images or info they can save it in DRAFT until they complete it and go live with ‘ONLINE”. Is this how this feature is meant to work?

May 27, 2014 at 6:25 pm 21083
Nizam Uddin Nizam Uddin

Sorry for inconvenience. Currently this is the way it works. In previous version we hid it from Catalog & Search but we got complain so we fixed it 🙂

May 28, 2014 at 4:41 am 21107
Maketi Pasifika Maketi Pasifika

so I should have that ‘Draft” button removed? Otherwise Vendors will expect they can have it in draft form when in fact its online. How do I remove the Draft option?

May 28, 2014 at 5:32 pm 21126
Maketi Pasifika Maketi Pasifika

Hi Nizam
I got confused with this DRAFT feature working because I realised that when I press update Product, before and after togling between DRAFT & ONLINE, the information on the description and product name disappears. This was causing the updated product to lose the info previously loaded. Whats going on here?

May 29, 2014 at 12:27 am 21133
Nizam Uddin Nizam Uddin

Sorry for inconvenience! But its not acting like this in my machine. Please send us your site access as private reply so that we can investigate the problem. Thank you..

May 29, 2014 at 4:50 am 21137
Maketi Pasifika Maketi Pasifika This reply has been marked as private.
May 29, 2014 at 1:35 pm 21155
Nizam Uddin Nizam Uddin

Hello
I deactivated all of your third party plugins and it works fine. You can test it by oneself. Its not problem on Dokan. Thanks for understanding…

May 29, 2014 at 3:03 pm 21161
Maketi Pasifika Maketi Pasifika

Thanks Nizam
I went through and deactivated one by one to see which one it was that was incompatible with Dokan and it is SEO WordPress that was causing DRAFT/Online error and not saving when going to Update Product.

Viewing 12 Posts - 1 through 12 (of 12 total)