Home Forums Theme Support Dokan Product Status Draft & Online

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This topic contains 12 replies, has 2 voices, and was last updated by  Maketi Pasifika 5 years ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #21063

    Maketi Pasifika
    Member
    Post count: 27

    Tried to add a new product in front end and tried to make it go to draft but keeps going online. Do I have to change something in the back end for the Product Status option to work correctly?

    #21064

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello
    Sorry for inconvenience. Is the seller Trusted seller? Trusted seller documentation is here http://docs.wedevs.com/seller-listing/#trusted-sellers

    Have you changed New Product Status ? http://docs.wedevs.com/managing-sellers-products/#product-publish-status

    #21068

    Maketi Pasifika
    Member
    Post count: 27

    I haven't enabled Trusted seller. But in fact all their ads are instantly
    online

    #21070

    Nizam Uddin
    Keymaster
    Post count: 670
    #21071

    Maketi Pasifika
    Member
    Post count: 27

    Publish Product Directly is not checked.
    New Product Status is set to Publish.

    #21072

    Maketi Pasifika
    Member
    Post count: 27

    I thought the Draft & Online options are more about the seller getting their ad correct before going ‘online' with it rather than about giving backend permissions to allow them to publish their ads. For example if they were in the middle of add a product and they needed to get more images or info they can save it in DRAFT until they complete it and go live with ‘ONLINE”. Is this how this feature is meant to work?

    #21083

    Nizam Uddin
    Keymaster
    Post count: 670

    Sorry for inconvenience. Currently this is the way it works. In previous version we hid it from Catalog & Search but we got complain so we fixed it ๐Ÿ™‚

    #21107

    Maketi Pasifika
    Member
    Post count: 27

    so I should have that ‘Draft” button removed? Otherwise Vendors will expect they can have it in draft form when in fact its online. How do I remove the Draft option?

    #21126

    Maketi Pasifika
    Member
    Post count: 27

    Hi Nizam
    I got confused with this DRAFT feature working because I realised that when I press update Product, before and after togling between DRAFT & ONLINE, the information on the description and product name disappears. This was causing the updated product to lose the info previously loaded. Whats going on here?

    #21133

    Nizam Uddin
    Keymaster
    Post count: 670

    Sorry for inconvenience! But its not acting like this in my machine. Please send us your site access as private reply so that we can investigate the problem. Thank you..

    #21137

    Maketi Pasifika
    Member
    Post count: 27
    This reply has been marked as private.
    #21155

    Nizam Uddin
    Keymaster
    Post count: 670

    Hello
    I deactivated all of your third party plugins and it works fine. You can test it by oneself. Its not problem on Dokan. Thanks for understanding…

    #21161

    Maketi Pasifika
    Member
    Post count: 27

    Thanks Nizam
    I went through and deactivated one by one to see which one it was that was incompatible with Dokan and it is SEO WordPress that was causing DRAFT/Online error and not saving when going to Update Product.

Viewing 13 posts - 1 through 13 (of 13 total)

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