Home Forums Theme Support Dokan Product Variants not showing on seller dashboard even after updates

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This topic contains 7 replies, has 2 voices, and was last updated by  Nayem 3 years, 8 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #64563

    jacky wong
    Member
    Post count: 100

    Hi,

    This has been an ongoing issue and i am amazed and disappointed that after all these updates and another, this still hasn't been fixed.

    The product variants never show on the seller dashboard order page, only the order emails for both customer & seller and customer- my account order page can see these details. When customer buys from more then 1 seller, the situation is even worst, the seller will not be able to see the variant details either in their order email or the seller dashboard.

    Can this be fixed? Dose your team find this really difficult to fix? I am sorry to ask this question but i m very frustrated. I believe there are many people here try to build their online marketplace with this plugin and hoping to launch their business asap, however the marketplace will NOT function without these being fixed.

    Regards
    Jacky

    #64669

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky,

    We did not add this feature in our latest version because we did not implement this feature yet. It is a complex feature and our team is trying to add this with Dokan plugin where WooCommerce does not have an option to send variation data.

    We have requested from so many client about this feature. As early as possible we will find a solution for this.

    Thanks.

    #64672

    jacky wong
    Member
    Post count: 100

    Hi,

    I do understand the complexity. But at least if the variants can be seen on the seller dashboard, then the variants missing in the emails is not a big issue, at least the seller knows what the customer wants. Can your team provide a temporary fix for this, that at least the variants can be seen on the seller dashboard? Thanks

    regards
    Jacky

    #64715

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky,

    I have notified to our developer about this. They will provide solution as soon as possible.

    Thanks.

    #66422

    jacky wong
    Member
    Post count: 100

    Hi

    Are there any updates? Will this be fixed by the end of this week? Thanks

    #66424

    Nayem
    Moderator
    Post count: 6480

    Hello Jacky,

    We have fixed this issue- Variation data is not showing in order details. In our next release this fix will be available. We will release an update as early as possible.

    Thanks.

    #66461

    jacky wong
    Member
    Post count: 100

    Hi,

    Thats fantastic. Can you please provide the codes here so we can add it/amend accordingly to the existing files? Or can you please release the update? Thanks

    regards
    Jacky

    #66464

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Right now I can not provide the code or file. We will release update within next week.

    Thanks.

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