Home Forums Theme Support Dokan Question about invoice plugin : WooCommerce PDF Invoices & Packing Slips

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This topic contains 14 replies, has 3 voices, and was last updated by  Nayem 4 years, 3 months ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #30333

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello, support Team,

    i try to use this plugin : WooCommerce PDF Invoices & Packing Slips to manage invoice from my marketplace, but i found a little problem with the generation of invoice.

    For ONE compagny (at least in FRANCE), when you have an order, you have its invoice attached. So one order = one invoice.

    But in the case of this plugin, an invoice is generated for each order (ok) but for the sub-order too ! with a new number of invoice. and for a compagny it is not good ! You can't have three invoices for the same order.

    Can you tell me if you can do something to suppress the generation of invoice for sub-order ?

    Thank a lot

    #30367

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Please can you tell me that what are you looking for?. Are you looking for only one invoice for many order or you need different invoice for each and every order?. Let me know and i am here to help you.

    Thank you πŸ™‚

    #30383

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello Nayem,

    actually, this plugin generate one invoice for the main order, and one invoice for each sub-order, for a compagny it's no good, you can't generate three invoices for the same order (with sub-order)

    i need : for one order (with sub-order or not) generate only one invoice.

    let me know if you can do it ?

    thank you

    #30391

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Which version of Dokan plugin you are using now?. We have already fixed this in our new version which is Dokan v1.1.
    Please check and let me know.

    Thank you πŸ™‚

    #30395

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello;
    i'm using

    plugin dokan 1.1

    About dokan plugin i saw that three days ago you update your plugin without description !! is it normal ?

    #30409

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Here is the changelog of our new version of Dokan(v1.2)- http://docs.wedevs.com/dokan-plugin-changelog/. Please update your plugin and let me know.

    Thank you πŸ™‚

    #30466

    ALPRIME ALPRIME
    Member
    Post count: 51
    This reply has been marked as private.
    #30685

    ALPRIME ALPRIME
    Member
    Post count: 51
    This reply has been marked as private.
    #30686

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Please allow me some time. I am checking your issue.

    #30689

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    According to the point 2, we do not have this feature right now. If you can then please hire a developer to make this feature for you.

    Thank you πŸ™‚

    #30691

    ALPRIME ALPRIME
    Member
    Post count: 51

    Nayem,

    1 )can you tell me how you can generate sub-order with error ! and displayed to the customer.

    If you can't generate right information on the sub-order, so you have to hide the sub-order to the customer.

    2) can you tell me what are you going to explain to the vendor, who will not see the amount of shipping on his sub-order !

    3) i wanted to use local shipping, but Towhid suggest to me to use shipping per product,, i did it, but now you told me that you can't do nothing to find a solution !!

    you make a good work, but for you information, i'm a project manager in IT, and i can tell you, that when i delivered application, this application run perfectly, without any problem.

    Your application is complicate..ok, but i can' t lauch my website, with this kind of error, and not according of French law !

    please try to find a solution.

    Best regard.

    #30710

    Sekander Badsha
    Member
    Post count: 2067

    Hello Alprime,

    I have tested the “WooCommerce PDF Invoices and Packing Slips” add-on. I can see the admin can generate a invoice for the total order. So I could not find any error or issue with order or sub order.

    I have tested the coupon and vat issue and will try to get this fixed ASAP. We are giving first priority to your issues. But the issues you mentioned are bit complicated that is why we are requiesting more time. So please have patience.

    We are really sorry for taking this much time.

    Thank you for understanding. πŸ™‚

    #30712

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello Badsha,

    thank for your work.

    i will test again before to send you those files.

    can you give me a specific link to send you invoice and order ?

    thank

    #30716

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello Badsha,

    in this topic, there are more than one problem.

    just my reply to woocommerce pdf invoice add on.

    For ONE compagny (at least in FRANCE), when you have an order, you have its invoice attached. So

    one order = one invoice.

    But in the case of this plugin, an invoice is generated for each order (ok) but for the sub-order too,

    with a new different number ! and for a compagny it is not good ! You can’t have several invoices for the same order. the customer will paid you only one invoice, and for a compagny, you can't have invoice without payement.

    so the problem is here.

    i know that, actually, if i have order and sub-order, i have invoiceS , but it's no good for a compagny.
    The rule is : one order (with sub-order or not) = one invoice

    so Can you tell me if you can do something to suppress the generation of invoice for sub-order ?

    Thank a lot

    #31231

    Nayem
    Moderator
    Post count: 6480

    Hello Alprime,

    Please check your e-mail to get all the answer.

    Thank you πŸ™‚

Viewing 15 posts - 1 through 15 (of 15 total)

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