question about order notification

This topic contains 6 reply and 2 voices, and was last updated by Nayem 9 years, 5 months ago
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May 28, 2015 at 5:28 pm 45502
Nayem Hi if a customer buy a product through payment getaway : local bank transfer the order will be on-hold and the notification email will be send to the seller then the admin should receive the payment and change the status to processing. -- my question, is it possible to make the notification sent to the customer after the admin authorized the payment I mean after admin changes the status of the order from "on-hold" to "processing" and at that moment an email is send to the seller telling him there is an order if that is possible how can i do it ? also i have another question is it possible to make the status after the order is placed , pending instead of on-hold thanks
May 28, 2015 at 7:10 pm 45528
Nayem Nayem

Hello Anas,

When an order status will change seller can see those changes from his dashboard->Order. Seller will not get any email for that because if seller get email then every day he will get tons of mail. So it is not user friendly feature. When the order will received the status will be hold by default. You can check WooCommerce order status.

Thanks.

May 28, 2015 at 7:25 pm 45533
Anas Basalamah Anas Basalamah

ok I know

I just want to make the default status is pending not on-hold

so after payment admin change to on-hold then the seller receive email

how to do that?

May 29, 2015 at 3:59 pm 45593
Anas Basalamah Anas Basalamah

up

May 30, 2015 at 1:07 pm 45644
Nayem Nayem This reply has been marked as private.
May 30, 2015 at 5:15 pm 45686
Anas Basalamah Anas Basalamah

well i found a way to do it

Change The Orders Default Status By Gateway in WooCommerce

May 30, 2015 at 5:21 pm 45688
Nayem Nayem

Yes, you can do it by inserting those code.

Thanks.

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