Home Forums Theme Support Dokan question about using Coupons

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This topic contains 13 replies, has 2 voices, and was last updated by  towhid 4 years, 3 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #29612

    ALPRIME ALPRIME
    Member
    Post count: 51

    hello

    can you tell me how works this two parameters.
    i try all of them, and i didn't saw any change.
    for exemple :
    i check the box free shipping and it try but the local shipping i had configure was still in the cart. so can you tell me how to use it, to make free shipping with coupon ?

    thank you.

    #29646

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    Have you unchecked the local shipping? If not please navigate WooCommerce->Local Delivery->Uncheck Enable local delivery->Save Changes. To make free shipping with coupon settings please follow this link – http://docs.woothemes.com/document/free-shipping/

    Hope this will solve your problem.

    If the issue is still persists please let me know.

    Thank You. πŸ™‚

    #29692

    ALPRIME ALPRIME
    Member
    Post count: 51

    hello Towhid

    i made all you said, and nothing change.

    i mean, that every combinaison you try, you have to put an amount to the field “amount” so the process apply this amount as a reduce.

    You can't put nothing or 0 the process doesn't want.

    I try configuration, in the woocommerce side and dokan side and it's impossible to make free shipping with coupon.

    if you know what i'm suppose to do, please tell me allparameter to modify.

    it's the last process that i have to test before put my website in live.

    thank you

    #29751

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    Please provide your login details by using this form -http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you πŸ™‚

    #29862

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hi Towhid,

    i found the problem.

    I success to put free shipping with a coupon, but the problem of Dokan, is that you don't authorize to put “0” in the field AMOUNT, so each time you put free shipping coupon, there is a reduce automatically calculate of the value field amount… it's no good.

    So i went to admin panel,>woocommerce parameter,>coupon, and i put “0” in the field AMOUNT and every thing work !
    but with you DOKAN theme or plugin you haven't right to put “0” .

    we understand why you blocked “0” because in case of percent !! it's no good. So you have to check in your code, if button for free shipping is check so we don't care about Amount !

    Can you give me feedback about this, because i waiting for this to put my website online.

    Thank you.

    #29905

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    Our developer’s are too much busy with their work now. Allow us some time to regenerate this issue. I will be back to you very soon.

    Thank You. πŸ™‚

    #30050

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    Please open wp-content/plugins/dokan-plugin/classes/template-coupons.php file and find function validate() function. In function validate() function find below code

    if ( empty( $_POST['amount'] ) ) {
         $errors->add( 'amount', __( 'Please enter the amount', 'dokan' ) );
     }

    and replace with

    if (  $_POST['amount']  == ''  ) {
         $errors->add( 'amount', __( 'Please enter the amount', 'dokan' ) );
    
    }

    Hope this will solve your problem. If the problem still persists please let me know.

    Thank You.
    πŸ™‚

    #30056

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello Towhid,

    It's ok , it's work,

    but you imagine that i tested all other function, and i try email restricted, and it doesn't work !

    i put an email from a customer, and with this email connection, i bought a product, and put the coupon code, and is was accepted !

    can you check this point please ?

    PS : after i think that coupon functionality will be ok !

    thank you .

    #30095

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    I have forwarded this issue to our developer team. Please allow us some time. I will be back to you with right solution.

    Thank You.
    πŸ™‚

    #30688

    ALPRIME ALPRIME
    Member
    Post count: 51

    Hello towhid,

    how are you ?

    i'm still waiting for your feedback about this topic.
    can you tell me when can you will delivered the solution for this problem ?

    I want to lauch my website on december, please give me a date of fixed problem ?

    PS : problem : restrited email for coupon doesn't work.

    Thank you.

    #30696

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    The developer I have assign the issue is in vacation. He will be back Friday. After then he will check this issue. So please have patience.

    Thank You. πŸ™‚

    #30697

    ALPRIME ALPRIME
    Member
    Post count: 51

    Ok Towhid

    i will be patient

    #30698

    ALPRIME ALPRIME
    Member
    Post count: 51
    This reply has been marked as private.
    #31233

    towhid
    Participant
    Post count: 4505

    Hello Alprime,

    Sorry for late reply. We were closely monitoring your issues and tried to resolved. We have given all your answer to your mail. Please check your email.

    Thank You. πŸ™‚

Viewing 14 posts - 1 through 14 (of 14 total)

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