This topic contains 3 reply and 2 voices, and was last updated by Nayem 4 years, 11 months ago
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December 12, 2014 at 4:48 am 32181
Nayem During registration if the user forgets to fill out a required field they are alerted "Please fix the errors to proceed" which is correct... BUT when they enter in all fields and hit submit again The reCAPTCHA gives an error "reCAPTCHA validation failed". So the reCAPTCHA is not reseting/refreshing. The user must hit the Captcha Reload button to refresh a new captcha in order to proceed. Some users may not know to hit the Reload button so how can this be fixed. http://aaronkine.staging.wpengine.com/registration-organization/
December 12, 2014 at 3:52 pm 32199
Nayem Nayem

Hello Aaron,

Please make sure that you have set up you reCAPTCHA settings correctly. Please navigate to user fronted->settings->general and check that you have insert correctly reCAPTCHA Public Key and
reCAPTCHA Private Key. Please check and let me know.

Thank you 🙂

December 12, 2014 at 10:43 pm 32221
Aaron Aaron This reply has been marked as private.
December 14, 2014 at 5:43 pm 32299
Nayem Nayem

Hello Aaron,

I tested this issue so many time. But i have successfully registered many time. I think there is a problem with inserting recapctcha code. For inserting wrong code this error is occurring. Here is a screenshot for you.

Thank you 🙂

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