Home Forums Plugin Support WP User Frontend Pro reCAPTCHA validation failed

This topic is: not resolved

Tagged: 

This topic contains 3 replies, has 2 voices, and was last updated by  Nayem 4 years, 4 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #32181

    Aaron
    Member
    Post count: 39

    During registration if the user forgets to fill out a required field they are alerted “Please fix the errors to proceed” which is correct… BUT when they enter in all fields and hit submit again The reCAPTCHA gives an error “reCAPTCHA validation failed”. So the reCAPTCHA is not reseting/refreshing. The user must hit the Captcha Reload button to refresh a new captcha in order to proceed. Some users may not know to hit the Reload button so how can this be fixed.

    http://aaronkine.staging.wpengine.com/registration-organization/

    #32199

    Nayem
    Moderator
    Post count: 6480

    Hello Aaron,

    Please make sure that you have set up you reCAPTCHA settings correctly. Please navigate to user fronted->settings->general and check that you have insert correctly reCAPTCHA Public Key and
    reCAPTCHA Private Key. Please check and let me know.

    Thank you ๐Ÿ™‚

    #32221

    Aaron
    Member
    Post count: 39
    This reply has been marked as private.
    #32299

    Nayem
    Moderator
    Post count: 6480

    Hello Aaron,

    I tested this issue so many time. But i have successfully registered many time. I think there is a problem with inserting recapctcha code. For inserting wrong code this error is occurring. Here is a screenshot for you.

    Thank you ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘reCAPTCHA validation failed’ is closed to new replies.