Home Forums Theme Support Dokan Recurring Payments NOT WORKING

This topic is: not resolved

This topic contains 2 replies, has 2 voices, and was last updated by  Wayne 3 years, 9 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #56907

    Wayne
    Member
    Post count: 22

    Wordpress did an auto-update yesterday. Prior to the update, the recurring payments worked properly. Now when someone chose a subscription with recurring payments the subscription does not activate in the account. They are not allowed to add products and are told they need to buy a package. Is this a breakdown in functionality within Dokan?
    We have tested and removed the recurring payment option for each package and they become active. When we put the recurring payment back, they are again disabled.

    Please advise.

    #58685

    Nayem
    Moderator
    Post count: 6480

    Hello Wayne,

    Can you please tell me which payment gateway are you using for recurring subscription pack?

    Thanks.

    #58886

    Wayne
    Member
    Post count: 22

    We are using Dokan with woocommerce and paypal for the recurring payments

    Thanks – We are losing quite a bit of income right now from orders that are being cancelled before completing the processing.

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Recurring Payments NOT WORKING’ is closed to new replies.