Recurring Payments NOT WORKING

This topic contains 2 reply and 2 voices, and was last updated by Wayne 8 years, 8 months ago
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July 25, 2015 at 9:39 pm 56907
Wayne Wordpress did an auto-update yesterday. Prior to the update, the recurring payments worked properly. Now when someone chose a subscription with recurring payments the subscription does not activate in the account. They are not allowed to add products and are told they need to buy a package. Is this a breakdown in functionality within Dokan? We have tested and removed the recurring payment option for each package and they become active. When we put the recurring payment back, they are again disabled. Please advise.
July 26, 2015 at 11:16 am 58685
Nayem Nayem

Hello Wayne,

Can you please tell me which payment gateway are you using for recurring subscription pack?

Thanks.

July 26, 2015 at 11:54 am 58886
Wayne Wayne

We are using Dokan with woocommerce and paypal for the recurring payments

Thanks – We are losing quite a bit of income right now from orders that are being cancelled before completing the processing.

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