Home Forums Plugin Support WP User Frontend Pro registration form not saving required fields

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This topic contains 4 replies, has 2 voices, and was last updated by  Nayem 4 years, 8 months ago.

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  • #29803

    RJ
    Participant
    Post count: 21

    I have a protected site where users must register and be logged in to post and/or go beyond the home page. I also have a plugin that allows me to approve users before they are fully registered. And I'm using the BuddyPress Add-On to link all my fields.

    I've put the registration form on the home page and it shows up fine, but when I fill it out and submit,

    a)it gives me no indication that it saved anything,

    b) when I look at it from the backend, it only shows me the username and email that was input even though there are several required fields

    c) when I do approve the user from the admin dashboard, it emails the new user a completely new password than the one they entered.

    What's going on here? I want the users to be able to fill out the registration form, get some sort of message that they have successfully submitted (would be nice if I could customize the message to say that they will need to be approved and that the approval process takes 24-48 hours), and I want all those fields saved in the backend of course.

    Another issue I'm having is that some fields are not updating from the backend. For my posts, I have created an Author Box with custom information from the registration form, but some fields are missing.

    How do I fix all this? Please help as this is a time sensitive matter and the site is supposed to go completely live in just a few days.

    Thank you!!

    #29804

    RJ
    Participant
    Post count: 21
    This reply has been marked as private.
    #29837

    Nayem
    Moderator
    Post count: 6480

    Hello RJ,

    I am checking this issue. Please allow me couple of hours.

    Cheers! ๐Ÿ™‚

    #29879

    RJ
    Participant
    Post count: 21

    Ok, so I have actually solved the registration problem. Seems there was an issue with the plugin and I ended up using a different one.

    However, the other problem remains. If a user updates their profile from the BuddyPress pages, it will not update their info in the Author Box. It only updates if they change it on the page where I have the shortcode for the Edit Profile form.

    I thought the BuddyPress add-on was supposed to take care of the syncing?

    #29999

    Nayem
    Moderator
    Post count: 6480

    Hello RJ,

    I will discuss about this issue with our developer team. Please keep patience. I will be back with a right solution for you as soon as possible.

    Thank you ๐Ÿ™‚

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