Home Forums Theme Support Dokan Review system clarification

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This topic contains 4 replies, has 3 voices, and was last updated by  Jay 5 years ago.

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  • #18355

    Thomas
    Member
    Post count: 5

    Hello Guys!

    Thank you for all the fantastic work you're doing so far. Your add-ons and updates are coming out much faster then I though they would!

    I'm just looking for clarification on the review system that Dokan uses.

    It looks as though the reviews that customers can make result in a “feedback score” for the seller. You then display this on the seller's store profile – which I think looks fantastic.
    The problem is that woocommerce see's it as a product review – this means that the seller loses that feedback score when they delete the product. Meaning sellers can artificially manipulate their own feedback score.

    Would it be possible to create a review system for just the product and a seperate review system for the actual seller themselves – that the seller has no way to manipulate or change without the admins permission?

    Are the any solutions at all to the above? At the moment I'm thinking of disabling product reviews and removing that page from the dashboard menu until I can customise my own solution.

    Any advice you have would be appreciated!

    Many thanks

    Tom

    #18392

    Tareq Hasan
    Keymaster
    Post count: 2831

    Hello Tom,

    Yes you are right, currently it entirely depends on the product review and anyone can submit reviews and manipulate it. We haven't done anything on reviews other than just counting the product reviews. Developing a new add-on for review would be great I think. That way you can disable the default review and submit review only who have purchased the products. It also shouldn't be lost when a product is deleted or removed.

    #18399

    Jay
    Member
    Post count: 157

    I think this would be a great plugin to have and I would purchase this if it was offered.

    #18401

    Tareq Hasan
    Keymaster
    Post count: 2831

    You'll buy anything we make, I am not worried about you ๐Ÿ˜‰

    #18411

    Jay
    Member
    Post count: 157

    Lol…keep it coming baby!!

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