Seller able to request more than the Seller Percentage

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June 17, 2015 at 9:59 pm 52326
towhid	We have a seller on our site who is requesting $68.30 from a sales total of $62, we are globally set to 65% so obviously this amount is incorrect, and the site should have prevented the seller from requesting this much to withdrawal. We tried to duplicate this with no success - the front end successfully blocked an attempt to request more than was available. Possibilities: The seller's total is actually $105 and it's being reported incorrectly. The system is glitching and letting sellers request more than is possible with the current seller percentage setting Some other issue that might require further support I can provide login details if necessary, but we'd like to get this fixed as soon as possible. Thanks!
June 18, 2015 at 6:11 pm 52399
towhid	Hello Kevin, Can you please send me screenshot of total report logs, seller’s total withdraw balance, seller’s order report etc. I need to examine the report which will help you to find out an actual solution. Thanks

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