Home Forums Theme Support Dokan Seller Can't Make Withdrawal.. how to fixed ?

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This topic contains 2 replies, has 2 voices, and was last updated by  Nayem 4 years, 2 months ago.

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  • #40450

    hello admin,

    i just buy DOKAN plugin and installed on my domain.

    now i tested the website before RUN published to my customer.

    the tested on product is good and buyer can purchase from product seller, but after that, SELLER want to WITHDRAWAL their money and input the amount. actually in Seller balance account is ; Rp 1,810,866…

    and seller want to withdrawal Rp 1,800,000… to bank transfer. After hit button, the answers is :

    You don't have sufficient balance for a withdraw request!

    what happen for this issued ??

    in administrator dashboard, i set Order Status For Withdrawal : PUBLISHED, Minimum withdrawal limits is 0 and thereshold is set to -1.

    but still can make it for withdrawal as a seller.

    Please help me to fix this issued..

    its been 3 days i try to test the site, from buyer, seller until withdrawal process request. i eed to fix withdrawal issued, before my site Run and published.

    #40452

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #40505

    Nayem
    Moderator
    Post count: 6480

    Hello Erwin,

    I have successfully logged in to your site. I have uploaded a product and purchase that product. From my account i can easily withdraw my balance.

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