June 9, 2015 at 2:51 am #51499
Hello, I am running Dokan Plugin and Child theme. I have recently updated and now when a new user registers to the site, their is no “Seller Dashboard” available in the top menu, and also when a new user registers as a seller they are not automatically activated to sell immediately, I have checked my settings and all is correct. I noticed other have been having issues too, could you please help me to resolve this?
GaryJune 9, 2015 at 2:56 am #51501
I also forgot to mention, that when logged in as admin all is fine and ok. But when new user is registered there is the issues.June 9, 2015 at 3:01 pm #51570
Did you enable the option from Dokan->Settings->Selling option and enable –
New Seller Enable Selling. Please check and let me know.
THanks.June 9, 2015 at 10:14 pm #51624
Hello, Yep I've checked these settings. Also removed all other plugins.
I am running a multisite, and I know the plugin is not made to support multisite, however until recently it was exactly how I wanted it and it worked fine.
Ive discoved that if a user registers on the main site at http://www.mysite.com they are able to register and see seller dashboard, but now if they register at http://www.mysite.com/b the seller dashboard is not available and they are not automatically approved as seller, and even when I approve them they are still unable to see or use the dashboard on mysite.com/b.
This was all ok until recently, sellers could open a store on multiple sites, seperate to each one which was perfect for what i was doing. Could you help me recover this?
I even purchased your multi licence for this plugin as you will see, which was $499 thinking this was what it was for and as it worked previously I assumed this was what the plugin was for.
Please Can you help or I will no longer be able to continue renewing the licence and will have to search for an alternative.June 10, 2015 at 3:34 pm #51679June 10, 2015 at 7:23 pm #51714
My Licence is due for renewal soon, will you be introducing multisite to Dokan plugin soon? I won't be able to continue using Dokan if not. It was working fine until recently. It allowed users to create a store on each multisite separately which was perfect for what I was running.
ThanksJune 10, 2015 at 8:07 pm #51716
As the super admin I can see a seller dashboard option in the top menu on each multisite, and when I add a product it is added on that site too.
If a new user registers as a seller on http://www.mysite.com they can also see the Seller Dashboard on http://www.mysite.com but not http://www.mysite.com/2, even if they register as a seller on http://www.mysite.com/2, but as I said the super admin can. How can I give my users the same power as admins to create and organise multiple stores without giving too much authority for security.
I am willing to pay if you can help me resolve this issue, I don't think it would be too complicated as I mentioned everything was working fine before.
Please help, my business is at steak.
GaryJune 11, 2015 at 12:10 pm #51746June 11, 2015 at 10:08 pm #51834This reply has been marked as private.June 13, 2015 at 1:03 pm #51934
The topic ‘Seller Dashboard not in Top Menu and seller status not active for new sellers’ is closed to new replies.