seller dashboard not showing and contact forms not working

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This topic contains 11 reply and 3 voices, and was last updated by Sekander Badsha 9 years, 6 months ago
Viewing 11 Posts - 1 through 11 (of 11 total)
Author Posts
July 31, 2014 at 2:25 pm 24337
Sekander Badsha hello, I click on seller dashboard in my seller account and it doesnt go anywhere? how do i rectify this please? Also their contact forms arent working can anyone help me please?
July 31, 2014 at 4:21 pm 24343
Mahi Mahi

Please make sure that you setup your permalinks like this:

http://wedevs.com/support/topic/theme-things/#post-24329

and, regarding email default WordPress email working fine? like someone get registered and getting emails? admin get email notifications?

August 3, 2014 at 4:34 pm 24432
Gemma Gemma

Yes, I’m getting admin emails, but as a seller I’m not getting anything from the contact forms attached to the sellers store front page.

August 3, 2014 at 4:51 pm 24435
Gemma Gemma

And changing the perma links doesn’t help, still directed to home page

August 6, 2014 at 5:52 pm 24660
Gemma Gemma

Could you help me please

August 11, 2014 at 9:06 pm 24976
Sekander Badsha Sekander Badsha

Hello Gemma,
1. Are you trying with the admin account?
-If yes, have you enabled selling from the profile?
-If no, edit your profile and enable selling from wp-admin
2. If you are trying with the admin account and enabled selling from profile and still things aren’t working right, you may provide your login and FTP credentials in a private reply.

August 28, 2014 at 6:14 am 25980
Gemma Gemma

To view the dashboard I am using my seller account not admin and still directs me to home page instead of seller dashboard, I am also very concerned about the sellers not receiving messages from the contact form.

August 30, 2014 at 3:10 pm 26070
Sekander Badsha Sekander Badsha

Hello Gemma,
Have you set your permalinks right? And you haven’t changed anything in the code?
If you’ve set the permalinks right and never altered anything in the codes, and still having the difficulties, you should write your Admin and FTP credentials in a private reply.

September 3, 2014 at 10:18 pm 26268
Gemma Gemma

What info do you need? what is ftp?

September 4, 2014 at 6:06 pm 26306
Sekander Badsha Sekander Badsha

Ask your hosting provider about the FTP login credentials. He’ll understand.

September 23, 2014 at 7:36 pm 27313
Gemma Gemma

cant you just tell me? this is getting ridiculous, and im not getting any notifications on replys to the comments on here!!! even though i click notify me of follow up replies via email.

September 24, 2014 at 8:35 pm 27453
Sekander Badsha Sekander Badsha

I am not your hosting server administrator. So how am I supposed to know the user name and password of your FTP?

Viewing 11 Posts - 1 through 11 (of 11 total)