Home Forums Theme Support Dokan seller dashboard not showing and contact forms not working

This topic is: not resolved

This topic contains 11 replies, has 3 voices, and was last updated by  Sekander Badsha 4 years, 8 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #24337

    Gemma
    Member
    Post count: 42

    hello, I click on seller dashboard in my seller account and it doesnt go anywhere? how do i rectify this please? Also their contact forms arent working can anyone help me please?

    #24343

    Mahi
    Member
    Post count: 1555

    Please make sure that you setup your permalinks like this:

    http://wedevs.com/support/topic/theme-things/#post-24329

    and, regarding email default WordPress email working fine? like someone get registered and getting emails? admin get email notifications?

    #24432

    Gemma
    Member
    Post count: 42

    Yes, I'm getting admin emails, but as a seller I'm not getting anything from the contact forms attached to the sellers store front page.

    #24435

    Gemma
    Member
    Post count: 42

    And changing the perma links doesn't help, still directed to home page

    #24660

    Gemma
    Member
    Post count: 42

    Could you help me please

    #24976

    Sekander Badsha
    Member
    Post count: 2067

    Hello Gemma,
    1. Are you trying with the admin account?
    -If yes, have you enabled selling from the profile?
    -If no, edit your profile and enable selling from wp-admin
    2. If you are trying with the admin account and enabled selling from profile and still things aren't working right, you may provide your login and FTP credentials in a private reply.

    #25980

    Gemma
    Member
    Post count: 42

    To view the dashboard I am using my seller account not admin and still directs me to home page instead of seller dashboard, I am also very concerned about the sellers not receiving messages from the contact form.

    #26070

    Sekander Badsha
    Member
    Post count: 2067

    Hello Gemma,
    Have you set your permalinks right? And you haven't changed anything in the code?
    If you've set the permalinks right and never altered anything in the codes, and still having the difficulties, you should write your Admin and FTP credentials in a private reply.

    #26268

    Gemma
    Member
    Post count: 42

    What info do you need? what is ftp?

    #26306

    Sekander Badsha
    Member
    Post count: 2067

    Ask your hosting provider about the FTP login credentials. He'll understand.

    #27313

    Gemma
    Member
    Post count: 42

    cant you just tell me? this is getting ridiculous, and im not getting any notifications on replys to the comments on here!!! even though i click notify me of follow up replies via email.

    #27453

    Sekander Badsha
    Member
    Post count: 2067

    I am not your hosting server administrator. So how am I supposed to know the user name and password of your FTP?

Viewing 12 posts - 1 through 12 (of 12 total)

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