Home Forums Theme Support Dokan Seller dashboard Social Profile not working

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This topic contains 6 replies, has 2 voices, and was last updated by  towhid 3 years, 9 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #66630

    jacky wong
    Member
    Post count: 100

    Hi

    I m unable to save the settings in the seller dashboard social profile. When i type in all the URL e.g. http://www.facebook.com and click update setting, nothing is saved and when i click ‘visit store' the social profile icons are not showing in the seller profile.

    My Dokan version is the latest 2.4.1 and i have tried other themes including woocomerece theme but still dosent work.

    Can you please advise on this? Thanks

    Regards
    Jacky

    #66742

    towhid
    Participant
    Post count: 4505

    Hello Jacky,

    Please open google chrome browser and click right button and click inspect element. Now, check is there any error occurs and send me screenshot.

    Thanks

    #66752

    jacky wong
    Member
    Post count: 100
    This reply has been marked as private.
    #66822

    jacky wong
    Member
    Post count: 100

    Hi

    I have updated the Dokan to the latest 2.4.2, however this still doesnt work. Can you please kindly advise on this? Thank you

    Regards
    Jacky

    #66926

    towhid
    Participant
    Post count: 4505

    Hello Jacky,

    Please check yourself that social form is now showing.

    You have forgotten to set https://www.facebook.com/your social profile username.

    Thanks

    #66936

    jacky wong
    Member
    Post count: 100

    Hi

    Thanks Towhid, i can see it now. However, I just tried to add the facebook link with my username but failed to save it. How did you save the link?

    Thanks

    Jacky

    #66967

    towhid
    Participant
    Post count: 4505

    Send me your facebook URL. I will do it for you then you will understand.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)

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