August 12, 2015 at 11:14 am 66630
|towhid||Hi I m unable to save the settings in the seller dashboard social profile. When i type in all the URL e.g. www.facebook.com and click update setting, nothing is saved and when i click 'visit store' the social profile icons are not showing in the seller profile. My Dokan version is the latest 2.4.1 and i have tried other themes including woocomerece theme but still dosent work. Can you please advise on this? Thanks Regards Jacky|
August 12, 2015 at 5:48 pm 66742
Please open google chrome browser and click right button and click inspect element. Now, check is there any error occurs and send me screenshot.
August 12, 2015 at 6:04 pm 66752
|jacky wong||This reply has been marked as private.|
August 13, 2015 at 10:41 am 66822
I have updated the Dokan to the latest 2.4.2, however this still doesnt work. Can you please kindly advise on this? Thank you
August 13, 2015 at 5:13 pm 66926
Please check yourself that social form is now showing.
You have forgotten to set https://www.facebook.com/your social profile username.
August 13, 2015 at 5:42 pm 66936
Thanks Towhid, i can see it now. However, I just tried to add the facebook link with my username but failed to save it. How did you save the link?
August 13, 2015 at 7:22 pm 66967
Send me your facebook URL. I will do it for you then you will understand.