This topic contains 4 reply and 2 voices, and was last updated by Gil C 4 years ago
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July 21, 2015 at 1:02 pm 56503
Gil C Hi there, For an order status, I am happy with the options offered to the admin. However, for each individual seller, they can change the order status from 'processing' to 'completed' which is perfect! But, they can also change a 'cancelled' status back to 'completed' which is a serious problem because not only is the buyer told that the order will be fulfilled despite their cancellation, the seller earning account will reflect this change too and money which the seller shouldn't have will enter their account! What can we do about this? Kind regards Gillian
July 21, 2015 at 10:25 pm 56547
Nayem Nayem


Right now we do not have this feature. If you need this in your plugin then you have to add some custom code in the plugin.


July 22, 2015 at 3:45 pm 56623
Gil C Gil C

Hi Nayem,

This is just something that I think people will consider as an important feature to have in the future version of dokan. Because it is very unsafe and scary if a seller can so easily change the order status from cancelled back to completed which will make an automatic email be sent to the buyer and an amount that sellers do not deserve will be credited to their account.

Perhaps create a php function file for seller dashboard which is slightly different from the admin or maybe only limit what the seller can do to just changing order status from processing to complete. Any other changes need to be done by the administration.

It’s just a suggestion for the future.
Thanks for considering and kind regards

July 22, 2015 at 9:34 pm 56653
Nayem Nayem

Thank you for your suggestion. I will keep this suggestion in my log.

July 25, 2015 at 3:16 pm 56869
Gil C Gil C

Dear Nayem

Thanks for your consideration and I’m looking forward for Dokan to get even better with open source collaboration like this where everyone is really receptive to changes and opinions 😉

Shall mark this as resolved.


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