Home Forums Theme Support Dokan Seller Edit Order Status too many options

This topic is: resolved

This topic contains 4 replies, has 2 voices, and was last updated by  Gil C 3 years, 9 months ago.

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  • #56503

    Gil C
    Member
    Post count: 31

    Hi there,

    For an order status, I am happy with the options offered to the admin. However, for each individual seller, they can change the order status from ‘processing' to ‘completed' which is perfect!

    But, they can also change a ‘cancelled' status back to ‘completed' which is a serious problem because not only is the buyer told that the order will be fulfilled despite their cancellation, the seller earning account will reflect this change too and money which the seller shouldn't have will enter their account!

    What can we do about this?

    Kind regards
    Gillian

    #56547

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Right now we do not have this feature. If you need this in your plugin then you have to add some custom code in the plugin.

    Thanks.

    #56623

    Gil C
    Member
    Post count: 31

    Hi Nayem,

    This is just something that I think people will consider as an important feature to have in the future version of dokan. Because it is very unsafe and scary if a seller can so easily change the order status from cancelled back to completed which will make an automatic email be sent to the buyer and an amount that sellers do not deserve will be credited to their account.

    Perhaps create a php function file for seller dashboard which is slightly different from the admin or maybe only limit what the seller can do to just changing order status from processing to complete. Any other changes need to be done by the administration.

    It's just a suggestion for the future.
    Thanks for considering and kind regards
    Gillian

    #56653

    Nayem
    Moderator
    Post count: 6480

    Thank you for your suggestion. I will keep this suggestion in my log.

    #56869

    Gil C
    Member
    Post count: 31

    Dear Nayem

    Thanks for your consideration and I'm looking forward for Dokan to get even better with open source collaboration like this where everyone is really receptive to changes and opinions ๐Ÿ˜‰

    Shall mark this as resolved.

    Gillian

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