Seller Percentage issue
Author | Posts |
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June 16, 2015 at 10:13 pm 52191 | |
Thomas | Hello, When I set up the percentage of refund for each order for a seller, globally or individually, the seller doesn't get anything. All the money go to the main account of the website. Do you have an idea what could be the issue ? I'm running the Dokan theme and plugin. Best regards, Benhaim Antoine |
June 17, 2015 at 10:40 am 52217 | |
towhid | Hello Thomas, Can you please let me know what is the product price you have purchased? What is the Seller Percentage commission? Also please send me a screenshot of seller’s earning report from the log. Thanks |
June 20, 2015 at 1:50 am 52487 | |
Thomas | Hello Towhid, I figured it out, I didn’t put the % sign on the field ! Tell me if I should create another case, but I have a problem now, I bought the Adaptive paypal payment, and I’m not able to purchase any products with this method. I checked most of the post on the forum, but I can’t find the issue. My API credentials are great, and the seller from where I’m trying to buy is one of my account too, so I know this is verified. The only thing that I didn’t knew where to find is the “API App ID”. Please let me know if you have any ideas, it would be great ! Thanks |
June 20, 2015 at 2:36 am 52488 | |
Thomas | I found the doc about how to create an app, but it still not working |
June 20, 2015 at 9:32 am 52498 | |
towhid | Hello Thomas, Did you get this documentation link – http://docs.wedevs.com/get-api-app-id/? Did you follow all the instruction of that documentation? Thanks |
June 21, 2015 at 2:51 am 52585 | |
Thomas | Hello Towhid, Yes that was this one, I already set up my application |
June 21, 2015 at 12:35 pm 52599 | |
towhid | Hello Thomas, Are you getting any error? Thanks |
June 22, 2015 at 7:50 pm 52720 | |
Thomas | Hello Towhid, What do you mean ? I have an error when I’m trying to purchase a product, I don’t know if that’s what you want ? I know there is a lot of topics with the same issue but I tried everything I saw on them… Thanks |
June 22, 2015 at 10:29 pm 52738 | |
towhid | Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong. Thank you 🙂 |
June 23, 2015 at 2:04 pm 52814 | |
towhid | Hello Thomas, I need to know answers of these following questions. 1. Have you applied for Adaptive Payment @ PayPal? 2. Your Application got approved? 3. Make sure all your sellers have approved PayPal emails? Thanks |
June 23, 2015 at 8:47 pm 52875 | |
Thomas | Hello Towhid, 1. Yes I bought the Adaptive Payment Paypal, and installed it three or four days ago 2. My application got the status Approved Automatically 3. I am sure at least one of the sellers is working cause if I disable the Adaptive Payment, I am able to pay, withdraw, refund this seller. Thanks |
June 24, 2015 at 9:16 pm 53024 | |
Thomas | This reply has been marked as private. |