This topic contains 11 reply and 2 voices, and was last updated by Thomas 4 years, 3 months ago
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June 16, 2015 at 10:13 pm 52191
Thomas Hello, When I set up the percentage of refund for each order for a seller, globally or individually, the seller doesn't get anything. All the money go to the main account of the website. Do you have an idea what could be the issue ? I'm running the Dokan theme and plugin. Best regards, Benhaim Antoine
June 17, 2015 at 10:40 am 52217
towhid towhid

Hello Thomas,

Can you please let me know what is the product price you have purchased? What is the Seller Percentage commission?

Also please send me a screenshot of seller’s earning report from the log.

Thanks

June 20, 2015 at 1:50 am 52487
Thomas Thomas

Hello Towhid,

I figured it out, I didn’t put the % sign on the field !

Tell me if I should create another case, but I have a problem now, I bought the Adaptive paypal payment, and I’m not able to purchase any products with this method.

I checked most of the post on the forum, but I can’t find the issue. My API credentials are great, and the seller from where I’m trying to buy is one of my account too, so I know this is verified.

The only thing that I didn’t knew where to find is the “API App ID”.

Please let me know if you have any ideas, it would be great !

Thanks

June 20, 2015 at 2:36 am 52488
Thomas Thomas

I found the doc about how to create an app, but it still not working

June 20, 2015 at 9:32 am 52498
towhid towhid

Hello Thomas,

Did you get this documentation link – http://docs.wedevs.com/get-api-app-id/? Did you follow all the instruction of that documentation?

Thanks

June 21, 2015 at 2:51 am 52585
Thomas Thomas

Hello Towhid,

Yes that was this one, I already set up my application

June 21, 2015 at 12:35 pm 52599
towhid towhid

Hello Thomas,

Are you getting any error?

Thanks

June 22, 2015 at 7:50 pm 52720
Thomas Thomas

Hello Towhid,

What do you mean ? I have an error when I’m trying to purchase a product, I don’t know if that’s what you want ?
It says “This transaction is invalid. Please return to the recipient’s website and try again.”

I know there is a lot of topics with the same issue but I tried everything I saw on them…

Thanks

June 22, 2015 at 10:29 pm 52738
towhid towhid

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

June 23, 2015 at 2:04 pm 52814
towhid towhid

Hello Thomas,

I need to know answers of these following questions.

1. Have you applied for Adaptive Payment @ PayPal?

2. Your Application got approved?

3. Make sure all your sellers have approved PayPal emails?

Thanks

June 23, 2015 at 8:47 pm 52875
Thomas Thomas

Hello Towhid,

1. Yes I bought the Adaptive Payment Paypal, and installed it three or four days ago

2. My application got the status Approved Automatically

3. I am sure at least one of the sellers is working cause if I disable the Adaptive Payment, I am able to pay, withdraw, refund this seller.

Thanks

June 24, 2015 at 9:16 pm 53024
Thomas Thomas This reply has been marked as private.
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