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Seller profile image is not shown on the seller page

This topic contains 9 reply and 2 voices, and was last updated by Nayem 9 years, 5 months ago
Viewing 9 Posts - 1 through 9 (of 9 total)
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September 15, 2015 at 11:33 am 71830
Nayem The seller image profile is not shown on the seller store.. https://tienda.gopato.com/store/nodo91-com/ https://tienda.gopato.com/store/los-faroles/
September 15, 2015 at 11:38 am 71832
Nayem Nayem

Hello,

Please make sure that you are using the latest version of Dokan plugin which is v2.4.5.

Thanks.

September 15, 2015 at 11:47 am 71840
Jose Jose

yes. I have already updated it, but still not working!

September 15, 2015 at 11:48 am 71841
Nayem Nayem

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 15, 2015 at 11:56 am 71844
Jose Jose

I did

September 15, 2015 at 12:11 pm 71846
Nayem Nayem

I will check your site. Please allow me some time.

September 15, 2015 at 11:01 pm 71952
Jose Jose

HI some solution??

September 16, 2015 at 11:19 am 71989
Nayem Nayem

Our developer working in your site. I will inform you after fixing the issue.

September 16, 2015 at 2:31 pm 72020
Jose Jose

The seller profile are showing now, but now appears another issues:

1-) Seller Dashboard “orders” & “products” are on the same option

2-) the proportions of the image banner and profile are bad…

check this this credentials of seller: jose@getplay.tv pass: Nectarina33!

http://d.pr/i/yM5m
http://d.pr/i/17Qny

September 16, 2015 at 3:34 pm 72030
Nayem Nayem

Hello Jose,

1.Seller Dashboard “orders” & “products” are on the same option. There is a non-useful height making this issue

element.style {
    position: relative;
    height: 1px;
}

You have to remove the hight- You can add this line in your child theme style.css-

element.style {
    height: none;
}

2. This is your theme issue. This store page template modified by the theme vendor. So we can not work on this.

Viewing 9 Posts - 1 through 9 (of 9 total)
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