Home Forums Theme Support Dokan Seller profile image is not shown on the seller page

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This topic contains 9 replies, has 2 voices, and was last updated by  Nayem 3 years, 7 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #71830

    Jose
    Member
    Post count: 10

    The seller image profile is not shown on the seller store..

    https://tienda.gopato.com/store/nodo91-com/

    https://tienda.gopato.com/store/los-faroles/

    #71832

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please make sure that you are using the latest version of Dokan plugin which is v2.4.5.

    Thanks.

    #71840

    Jose
    Member
    Post count: 10

    yes. I have already updated it, but still not working!

    #71841

    Nayem
    Moderator
    Post count: 6480

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you 🙂

    #71844

    Jose
    Member
    Post count: 10

    I did

    #71846

    Nayem
    Moderator
    Post count: 6480

    I will check your site. Please allow me some time.

    #71952

    Jose
    Member
    Post count: 10

    HI some solution??

    #71989

    Nayem
    Moderator
    Post count: 6480

    Our developer working in your site. I will inform you after fixing the issue.

    #72020

    Jose
    Member
    Post count: 10

    The seller profile are showing now, but now appears another issues:

    1-) Seller Dashboard “orders” & “products” are on the same option

    2-) the proportions of the image banner and profile are bad…

    check this this credentials of seller: jose@getplay.tv pass: Nectarina33!

    http://d.pr/i/yM5m
    http://d.pr/i/17Qny

    #72030

    Nayem
    Moderator
    Post count: 6480

    Hello Jose,

    1.Seller Dashboard “orders” & “products” are on the same option. There is a non-useful height making this issue

    element.style {
        position: relative;
        height: 1px;
    }

    You have to remove the hight- You can add this line in your child theme style.css-

    element.style {
        height: none;
    }

    2. This is your theme issue. This store page template modified by the theme vendor. So we can not work on this.

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