Home Forums Theme Support Dokan Sellers cannot edit products, cannot edit some pages, and shop pages don't show

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This topic contains 9 replies, has 4 voices, and was last updated by  Sk 4 years, 10 months ago.

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  • #21495

    David
    Member
    Post count: 9

    I recently had my site up and running and things were working perfect. I noticed in the support topics one about permalinks and changed my permalinks. After that happened, I no longer had the ability to edit product listings as a customer, some areas within my pages will not let me edit anymore, I cannot add sliders for my homepage, and it also made it so that my shop pages do not show and say they cannot be found when you click on the sellers shop. I need help asap to get this fixed.

    #21502

    Jason
    Member
    Post count: 102

    Hi David.

    I assume you have tried to change the perma links back to what they were when the store worked for you?

    #21522

    Mahi
    Member
    Post count: 1555

    have you found solution? If not please share your site login details. Mark it as private.

    Thank you.

    #21540

    David
    Member
    Post count: 9

    @jason
    Yes I tried to change them back but I cannot figure out what the settings were and everything so it is still having the same issue, just didn't know if anyone had any insight on how to figure it out and get it fixed.
    Thanks,
    David

    #21541

    David
    Member
    Post count: 9
    This reply has been marked as private.
    #21553

    Mahi
    Member
    Post count: 1555

    @david – you are using too many plugins! Something is conflicting. Can you please deactivate all of them and check which one conflicting?

    #21562

    David
    Member
    Post count: 9

    That didn't seem to be an issue until I changed the permalinks and now I have this issue, It wont let me add images to posts like the slider, and wont let me click the screen options tab, I cannot edit products as a seller and shops are not working. I have deactivated the recent plugins that I installed and it has not fixed the issue. Before I changed the permalinks I had all but 2 of the plugins installed. I now have deactivated the last 10 plugins that were installed and were working until now and it is still not working. Are you saying all I have to do is deactivate the plugins one by one until it auto corrects itself? I also updated wordpress version, could that of been the issue? When I deactivate the plugin that is having the issue, will it fix its self, and are the permalinks currently correct?

    #21564

    Mahi
    Member
    Post count: 1555

    after deactivate all plugins please re-save your permalink again. make sure your .htaccess file is writable.

    #21567

    David
    Member
    Post count: 9

    I will check on that, I just logged out of everything and logged in and now the shop pages are showing up, you can now edit the product and those are working. At the moment I still cannot click the screen options tab, and I cannot upload an image into the slider area under dokan slider.

    #23049

    Sk
    Moderator
    Post count: 371

    Hello David,

    You are using so many plugins in your site. It was a conflict.
    We have updated your dokan theme. Now it works fine.

    Please check.
    Thank you.

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