Home Forums Theme Support Dokan Sellers not receiving notifications

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This topic contains 9 replies, has 5 voices, and was last updated by  roderswiss 4 years, 9 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #24068

    Gemma
    Member
    Post count: 42

    Sellers are not receiving emails from the site? And I'm not receiving any notifications when new sellers register? Am I missing a plugin?

    #24076

    roderswiss
    Member
    Post count: 63

    No you're not. I have the same problem over here. Try to reinstall your files…

    Email Notifications and PayPal adaptive add-on are the major problems on dokan right now.

    #24079

    Anas Basalamah
    Member
    Post count: 160

    check your junk mail

    #24091

    Gemma
    Member
    Post count: 42

    I reinstalled the files yesterday due to another problem, and just checked my junk folders and nothing to be found, I've heard people talking about Wp front end? Is that what I need on top of dokan??

    #24092

    Gemma
    Member
    Post count: 42

    I'm not even getting notifications about replies on here??!

    #24103

    Mike
    Member
    Post count: 56

    Download https://wordpress.org/plugins/email-log/ so you can see each email

    and talk to your hosting. It works for me.

    #24629

    Sekander Badsha
    Member
    Post count: 2067

    Hello Gemma,
    You're not missing any plugin. Just check your hosting's mail service and also check the mail log.
    You may have missed the checkbox “Notify me of follow-up replies”. That's why you're not getting the notifications about the replies here.

    And @roderswiss,
    Who told you that, “Mail Notification and Paypal Adaptive” are the major problems ?

    #24659

    Gemma
    Member
    Post count: 42

    no i have been checking the tick box, where do i check the mail log?

    #24974

    Sekander Badsha
    Member
    Post count: 2067

    talk with your hosting provider about where to find “mail logs” or you can google.

    #24999

    roderswiss
    Member
    Post count: 63

    As I've seen a lot of people complaining about the email notifications I assume I can label it as “Major Problem” with no offense.

    PayPal Adaptive was suppose to work out of the box as it's developed by you as an add-on of the theme. Spent several days (10 days) trying to put it to work. It does not work at all. So I guess I can consider it a major problem too.

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