Home Forums Theme Support Dokan Serious bug with price calculation

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This topic contains 5 replies, has 2 voices, and was last updated by  towhid 3 years, 10 months ago.

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  • #55097

    Etjen
    Member
    Post count: 2

    The bug occurs when a vendor has an active coupon. The seller orders from multiple vendors including the one with coupon and he enters the coupon. Until that stage everything seems alright. But on the order summary the total order price is deducted again. This is also the final price that is shown to the buyer.

    Example:

    Regular price: 299.80
    Coupon: 20%
    Total price: 239.84
    Shipping cost: 0 (no shipping configured)
    Total price: 179.88

    It seems that the coupon value is deducted twice. This only occures if shopping basket contains products from multiple vendeors where a signle vendor offers a coupon. This bug is critical in my opinion.

    #55187

    towhid
    Participant
    Post count: 4505

    Hello Etjen,

    Can you please send me the order link. I need to check.

    Thanks

    #55223

    Etjen
    Member
    Post count: 2

    Hello,

    the site is not online because it is in a test/evaluation phase. But you can check it very easy yourself. Just order products from multiple vendors where one vendor has an active discount coupon. Apply that coupon and then check the final total price for that sub order.

    I could do that for you on your demo, but Im not able to add sellers to the demo site…

    #55368

    towhid
    Participant
    Post count: 4505

    Hello Etjen,

    Alright, can you please send me at least the Order Received status screenshot which work after the checkout process.

    After the checkout process, I can see the sub-order showing the “0” result. But the total amount is alright.

    Here is the screenshot of my order.

    order-status

    Thanks

    #55426

    Etjen
    Member
    Post count: 2

    Hello,

    here you have two screenshots.

    1. The first shows that everything is ok (order from single seller with applied coupon)
    2. The second shows what is wrong (order from multiple sellers where one seller has an applied coupon)

    First:
    Order from single seller with coupon (Everything ok)

    Second:
    Order from multiple sellers with applied coupon of single seller (shows only affected sub order)

    It looks to me that there is a quirks in coupon handling when order contains items from multpile sellers. I saw also this thread and think it might be the same codebase that is affected here… https://wedevs.com/support/topic/seller-dashboard-earnings-different-from-logs/

    #58466

    towhid
    Participant
    Post count: 4505

    Hello Etjen,

    Are you still getting that kinds of bug? I did not notice anything from my side.

    Thanks

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