Shipping not showing in Seller Dashboard

This topic contains 11 reply and 2 voices, and was last updated by Nayem 8 years, 6 months ago
Viewing 11 Posts - 1 through 11 (of 11 total)
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September 10, 2015 at 1:45 pm 71256
Nayem Hi We have shipping Dokan shipping enabled in Woocommerce settings, but the shipping menu option does not show in our seller dashboard. Anything else we need to do? Thanks Olly
September 10, 2015 at 5:10 pm 71301
Nayem Nayem

Hello,

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 10, 2015 at 5:33 pm 71309
Oliver Oliver

Thanks – I have sent wp-admin details on that form, let me know if you need anything else

September 13, 2015 at 10:20 am 71581
Nayem Nayem

Hello,

Please update your Dokan plugin to the latest version which is v2.4.4. After updating the plugin, if the problem remains then let me know.

September 17, 2015 at 1:41 pm 72188
Oliver Oliver

Hi

Plugin has been updated and the issue is still happening – can you please take a look?

It also looks like some of the payment /withdraw options are missing too.

Thanks
Olly

September 17, 2015 at 1:55 pm 72192
Nayem Nayem

Hello Oliver,

Make sure that you did not remove anything through your theme.

Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

Thank you 🙂

September 17, 2015 at 2:01 pm 72194
Oliver Oliver

Details have been provided. Our dev team don’t think it is related to any theme changes.

Thanks
Olly

September 17, 2015 at 2:46 pm 72207
Nayem Nayem

Hello,

I have forwarded this issue to our developer team. They will check and fix your issue as soon as possible. Please keep patience.

Thanks.

September 20, 2015 at 1:00 pm 72551
Nayem Nayem

Hello,

Your website is down. We are not able to access your site. Please fix it as soon as possible.

Thanks.

September 26, 2015 at 5:04 pm 73193
Oliver Oliver

Hi

The site is now back up – please let me know when you’ve had a look.

Thanks
Olly

September 28, 2015 at 10:32 am 73254
Nayem Nayem

Hello Oliver,

We are now in vacation. We will start our office from tomorrow. So, your issue will be checked within tomorrow.

Thanks.

September 29, 2015 at 11:37 am 73359
Nayem Nayem

Please check your site now. Your issue has been fixed.

Viewing 11 Posts - 1 through 11 (of 11 total)