Home Forums Theme Support Dokan Shipping not showing in Seller Dashboard

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This topic contains 11 replies, has 2 voices, and was last updated by  Nayem 3 years, 5 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #71256

    Oliver
    Member
    Post count: 7

    Hi

    We have shipping Dokan shipping enabled in Woocommerce settings, but the shipping menu option does not show in our seller dashboard.

    Anything else we need to do?

    Thanks
    Olly

    #71301

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #71309

    Oliver
    Member
    Post count: 7

    Thanks – I have sent wp-admin details on that form, let me know if you need anything else

    #71581

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Please update your Dokan plugin to the latest version which is v2.4.4. After updating the plugin, if the problem remains then let me know.

    #72188

    Oliver
    Member
    Post count: 7

    Hi

    Plugin has been updated and the issue is still happening – can you please take a look?

    It also looks like some of the payment /withdraw options are missing too.

    Thanks
    Olly

    #72192

    Nayem
    Moderator
    Post count: 6480

    Hello Oliver,

    Make sure that you did not remove anything through your theme.

    Please provide your login details by using this form: http://wedevs.com/provide-login-details/. I will have a look what is going wrong.

    Thank you ๐Ÿ™‚

    #72194

    Oliver
    Member
    Post count: 7

    Details have been provided. Our dev team don't think it is related to any theme changes.

    Thanks
    Olly

    #72207

    Nayem
    Moderator
    Post count: 6480

    Hello,

    I have forwarded this issue to our developer team. They will check and fix your issue as soon as possible. Please keep patience.

    Thanks.

    #72551

    Nayem
    Moderator
    Post count: 6480

    Hello,

    Your website is down. We are not able to access your site. Please fix it as soon as possible.

    Thanks.

    #73193

    Oliver
    Member
    Post count: 7

    Hi

    The site is now back up – please let me know when you've had a look.

    Thanks
    Olly

    #73254

    Nayem
    Moderator
    Post count: 6480

    Hello Oliver,

    We are now in vacation. We will start our office from tomorrow. So, your issue will be checked within tomorrow.

    Thanks.

    #73359

    Nayem
    Moderator
    Post count: 6480

    Please check your site now. Your issue has been fixed.

Viewing 12 posts - 1 through 12 (of 12 total)

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