March 19, 2015 at 9:27 am #39426
Hi, using the new state shipping options, I have entered in my prices and they seem to calculate correctly. But on the front end, they show incorrectly. They imply shipping is free, when instead the shipping costs should be calculated as per teh back end. see the image below:
On the shipping tab, it shows shipping as $0, but my default shipping is $15 so it should show $15. Shipping to Western Australia is an additional $20, so it should show $35. And shipping to ‘everywhere else' is the same as default shipping, so it should show $15.
Can you please advise?
Neen.March 19, 2015 at 5:40 pm #39519
towhidParticipantPost count: 4505
Can you please send me the image again. The image you have given to post is not showing.
Thank You 🙂April 1, 2015 at 8:22 am #40419
I'm sorry, I can't seem to add an image. You can go look at my site. Take a look at this product
Click on the shipping tab. You will see what I mean. Can you please let me know how to fix this, as customers are getting upset at wrong shipping prices. Thanks much
NeenApril 1, 2015 at 1:54 pm #40429
Please provide your login details by using this form – http://wedevs.com/provide-login-details/. I will have a look what is going wrong.
Thank you 🙂April 6, 2015 at 10:56 am #40701
Done. thanks much
neenApril 7, 2015 at 5:14 pm #40822
Did not get your details yet. Please update the latest version of Doakn which is v2.1 and hope it will solve your problem.
Thanks.May 11, 2015 at 8:08 am #43546
Hi, I have updated to V2.1, sorry about the delay in this. Unfortunately the problem still remains. Could you take a look please?
NeenMay 11, 2015 at 9:18 am #43549
Which problem is still there? Please prove a screenshot with details.
Thanks.May 13, 2015 at 10:42 am #43822
Hi Nayen, you will see the link above in the conversation? I can't seem to add a screen shot – don't know how to get the image to work. But I hvae provided a link, that you can take a look at. Here it is agian
Click on the shipping tab and you will see the shipping is listed as free, when it is not free, it is $15 and an additional $20 for WA. could you please look into this urgently? I am getting customer complaints, with htem thinking the shipping is free.
NeenMay 13, 2015 at 11:51 am #43838
You did not set shipping method as Dokan shipping. Please navigate to WooCOmmerce->Settings->Shipping. You will get Dokan shipping option there. You have to enable Dokan shipping. After doing that you have to select the shipping method as- Dokan shipping. Please check the screenshot-May 13, 2015 at 1:50 pm #43849
thanks much.May 13, 2015 at 1:55 pm #43850
You are always welcome. I am marking this topic as resolved.
The topic ‘Shipping prices’ is closed to new replies.