Home Forums Theme Support Dokan Small issues and a suggestion

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This topic contains 11 replies, has 3 voices, and was last updated by  towhid 3 years, 10 months ago.

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  • #45391

    Charlotte
    Member
    Post count: 43

    Hello,

    If you visit http://www.ghosttt.com/shop/wolfandmoon/ and http://www.ghosttt.com/shop/alfiesstudio/ you can see that the banners are splitting in half by about 60px. The bottom half of the banner is being added to the top. The contact form has also been pushed right up against the page.

    Also when you click “seller info” (eg. on http://www.ghosttt.com/product/ridge-necklace/) there is an additional bullet point below the address. Why is that? Can I remove it?

    A suggestion for future updates would be to allow sellers to preview their products before they submit, as many of my sellers are making mistakes I have to then explain to them. Also they cannot add tags that are not already in the system, which is a bit of a pain.

    Thanks,
    Charlotte

    #45396

    Charlotte
    Member
    Post count: 43

    Also, a few sellers have requested to turn off certain notifications (like the product being approved I assume)

    #45399

    Charlotte
    Member
    Post count: 43

    Also- I believe I mentioned this before, but it would be amazing if I could add different brackets for shipping that included various countries so sellers didn't have to add individual countries manually eg. ‘Europe' would include France, Germany, Italy, Ireland etc.

    #45645

    Charlotte
    Member
    Post count: 43

    Just boosting this to get a response!

    #45683

    towhid
    Participant
    Post count: 4505

    Hello Charlotte,

    Sorry for my late reply.

    http://www.ghosttt.com/shop/wolfandmoon/
    http://www.ghosttt.com/shop/alfiesstudio/

    I did not understand your question regarding above links.

    Regarding this link http://www.ghosttt.com/product/ridge-necklace/

    Please try following style in theme's style.css
    .store-name {
    list-style: none !important;
    }
    .seller-name {
    list-style: none;
    }
    .store-address {
    list-style: none;
    }
    If a seller mistake while adding a product there is the option for edit. Which will a seller to avoid mistake.

    A tag must be created by admin. If a tag is available in product page then the seller will see and select those tags.

    Thanks

    #45710

    Charlotte
    Member
    Post count: 43

    Hello,

    I added in the code to the style sheet, and now it appears to have removed all the bullet points (which isn't an issue) apart from the one I wanted (http://www.ghosttt.com/product/ridge-necklace/)

    In regards to the other part:
    http://www.ghosttt.com/shop/wolfandmoon/
    http://www.ghosttt.com/shop/alfiesstudio/
    http://www.ghosttt.com/shop/makara/
    if you look at the banners you can see that there is the top part of the banner repeated at the bottom on all of them. They've uploaded them as normal images, so there must be a bug making it do this.

    Thanks!

    #45711

    Charlotte
    Member
    Post count: 43

    Oh and also, as mentioned, the contact form is pushed up against the left, whereas before it was more towards the centre of the page.

    #45731

    towhid
    Participant
    Post count: 4505

    Hello Charlotte,

    Please allow me some time to checkout those issue. Hope I will come back to you with a right solution.

    Thanks

    #46167

    Anthony
    Member
    Post count: 6

    I have also had trouble with the banner image repeating itself. I am testing Dokan now and would also like to see a resolution on this.

    #46324

    Charlotte
    Member
    Post count: 43

    Hi,

    Would very much like a fix for this, and also an explanation on how to send products back to sellers for amendments. I thought saving a product as a draft would do this, but I found out it allows sellers to bypass the approval option and they can add it live onto the site. If there are amendments to be made, do I just have to notify them directly and keep the products as pending?

    #46325

    Charlotte
    Member
    Post count: 43

    Oh and also there seems to be some sort of clash between Dokan and a User Avatar plugin I already had installed. Because sellers can upload their images from the front end, it doesn't appear that I can have the plugin installed that allows contributors to upload profile images from the back end anymore…. I spoke to the developers for the plugin and they've not been able to fix it, so since I paid for this plugin, I was wondering if maybe it's something on the Dokan coding that could be fixed.

    #46348

    towhid
    Participant
    Post count: 4505

    Hello Charlotte,

    Can you please send me the screenshot when you added the code that it has removed all the bullet points.

    To avoid repeating the banner image please paste following the lines of style in theme's style.css.

    .dokan-single-store .profile-frame {
    background-size: 100% 100% !important;
    }

    Where you want to see the contact form in the site. Please give me a screenshot.

    Thanks

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